Employees at Aruma consistently highlight that working with clients and participants is the most rewarding aspect of their roles, noting they are lovely, diverse, and make the work meaningful. Many staff members appreciate the supportive colleagues and team culture, with like-minded people dedicated to making a positive difference. Flexibility is valued, particularly the ability to work from home and adjust schedules. Additionally, employees note that opportunities for professional development are available, including subsidised courses and TAFE programmes, along with salary packaging options and competitive pay rates.
However, there are some potential challenges. Some employees have noted that management practices can be challenging, with concerns about communication, micromanagement, and decision-making processes. A number of staff members have indicated that workplace culture can be difficult at times, with concerns about transparency, accountability, and support for employees who raise concerns. Frequent restructures can create uncertainty, and some staff have mentioned challenges with securing consistent work hours. Additionally, resources and internal processes could be improved, and NDIS funding changes present industry-wide challenges that can impact service delivery and employment.