Employees consistently highlight that working with clients and participants is the most rewarding aspect of their role at Aruma, describing them as amazing and inspiring. Many appreciate the flexible working arrangements, including hybrid and remote work options, particularly for those with young children. Supportive colleagues and teamwork amongst like-minded, dedicated people are valued, along with opportunities for professional development through subsidised courses and training programmes.
However, there are some potential challenges, including varying management approaches with concerns about communication, micromanagement, and pressure from senior levels. Frequent restructures have created uncertainty for some employees. The work environment can be challenging, with concerns about favouritism, lack of transparency, and limited support for staff who raise concerns. Some employees have mentioned challenges with workload and available hours, including shift allocation and overtime expectations. Communication could be improved, with some noting a lack of follow-up, feedback, and transparency from management.