Company Profile

Employees at atWork Australia appreciate their supportive colleagues who create a positive team environment, and value their direct managers and service managers who are described as genuine and helpful. The onboarding process is consistently praised as excellent and well-structured. Staff find the work rewarding, particularly when helping clients with disabilities progress into meaningful employment and make positive changes in their lives.

However, there are some potential challenges to consider. Key Performance Indicators can be difficult to achieve, with targets that may not always align with client circumstances. Upper management approaches can involve micromanagement and frequent leadership changes, with a focus on metrics. Ongoing training and support after onboarding could be more structured, and workload can be demanding with high caseloads and administrative tasks. Additionally, compensation and recognition could be enhanced, with limited annual increases and challenging bonus criteria, whilst career progression opportunities tend to be lateral rather than promotional. Staff turnover is noted as being high, which can affect team stability.