Employees at the Australian War Memorial appreciate the learning experience and opportunity to gain knowledge about Australia's history while interacting with veterans. The environment is described as astounding and supportive, with passionate staff and a meaningful workplace. Additionally, employees value the chance to represent one of Australia's world-class institutions.
However, there are some potential challenges, such as issues with management and support, particularly for casual staff. There are also limited opportunities for career advancement within the Memorial. Employees have indicated a significant workload and high expectations, especially in terms of research and historical knowledge. Furthermore, the casual employment nature of some roles can lead to erratic shifts and competition for hours.