Auto One
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    Auto One
    (23 reviews)
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    Company Profile

    Company overview

    Industry

    Specialty Retail

    Primary location

    UNIT 1 40 CARRINGTON ROAD 2154 CASTLE HILL Australia
    In 1988, ten devoted, independent parts and accessories operators established Auto One to enable Member owner-operators to be competitive against the growing presence of corporate companies in the marketplace.That philosophy remains central to the company's mandate today.Today, Auto One is an independent, Member-owned automotive parts and accessory group that is privately listed and owned by its Members through shares.Auto One has a prominent name and image that has high customer recognition in the automotive parts and accessories market. Our latest slogan: "Right Gear! Right Advice!" strategically positions Auto One within the trade and retail segments of the market and supports the company's future direction.Auto One's strong visual brand image has been intensified with a stronger, contemporary logo that is boldly employed throughout the company's identity.Auto One's award winning catalogues that are produced regularly throughout the year, consistently show customers the value and breadth of the Auto One range. Also, our customer loyalty program, the A1 Club, has been designed to provide privileges to loyal customers.Source: This is an extract from the company's own website

    Jobs at Auto One

    Based on your search activity

    Warehouse Storeperson

    at Auto One Australia Pty Ltd
    Castle Hill, Sydney NSW
    Join AUTO ONE as a Part Time-Warehouse Store person in Castle Hill, NSW! Be part of a dynamic team in a pivotal role with opportunities for growth.
    Join AUTO ONE as a Part Time-Warehouse Store person in Castle Hill, NSW! Be part of a dynamic team in a pivotal role with opportunities for growth.
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    2h ago
    2h ago

    Warehouse Storeperson/Forklift Operator

    at Auto One Australia Pty Ltd
    Castle Hill, Sydney NSW
    Join AUTO ONE as a Warehouse Store person in Castle Hill, NSW! Be part of a dynamic team in a pivotal role with opportunities for growth.
    Join AUTO ONE as a Warehouse Store person in Castle Hill, NSW! Be part of a dynamic team in a pivotal role with opportunities for growth.
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    3h ago
    3h ago

    Reviews overview

    3.823 ratings in total
    5
    13
    4
    2
    3
    2
    2
    2
    1
    4
    74%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends

    What’s it like working at Auto One?

    AI summary of recent reviews

    Employees at Auto One appreciate the passionate team of store owners and staff who are enthusiastic about cars and providing great customer service. The company is high growth, offering opportunities for employees to build their careers. Additionally, Auto One fosters an inclusive environment and a fun workplace, with employees valuing the staff discount and other benefits offered.

    However, as a lean operation, Auto One has limited resources to dedicate to projects and business improvements. Some employees feel that communication within the company could be enhanced, and there is a perception that some of Auto One's practices are outdated, which may limit future growth. Certain roles, such as Customer Sales, can also experience a heavy workload at times.

    Is this AI summary useful?

    Recent reviews

    5.0
    Head of Merchandising
    Sep 2024
    Castle Hill NSW 21543 to 4 years in the role, current employee
    It is refreshing not to be owned by a big public company like our competitors. The people do care and I think that is the difference. The structure is flat and there is no bull dust.
    The good thingsI like being a part of the independent sector where the care factor really exists. Our store owners have skin in the game and their teams are very passionate about cars and their customers.
    The challengesThe business is member owned therefore we run a lean operation. I wish we had deeper pockets and more people to throw at projects and business improvements but we don't. Instead we prioritise and focus on the most important things.
    5.0
    Territory Manager - retired
    Feb 2023
    1 to 2 years in the role, former employee
    Overall great place with loyal people
    The good thingsGreat team an products.
    The challengesCommunication could be enhanced
    1.0
    Manager
    Oct 2022
    Most people in Support Office do enough to maintain their job and that's where it ends. Very poor communication, minimal accountability. A lot work from home and are probably taking advantage of the business because of this. The business needs more people that are passionate about improving it. If you are going to involve yourself with them, buy into a franchise, that way you run things your way.
    The good thingsStaff discount and some team members are ok.
    The challengesNot much support from Support Office. Leadership team usually over promise and under deliver, much like a car salesperson. They are really good at sending lots of emails and doing power point presentations illustrating grand ideas that never come to bear, and that's where it ends. Various departments have staff that don't care, are rarely of assistance, and barely communicate unless they need something from you. They also like to make you comply with ideas of theirs even if the ideas are bad. A decent Area Manager is rare, seem to replace those roles like underwear. The business is very outdated with some of its practices, which will continue to be a problem and limit their growth in the future. Their store parts management program is ok, but using books is probably quicker and less painful. Long term employees are stuck in their ways, and keep thinking that what worked 15 years ago will work today. Salary offerings for Managment are good, but wage offerings for any position below are not appealing and very uncompetitive. High staff turnover in the business, they struggle to keep good people due to neglect. Some in the support office are aware of this, but don't often do anything about it, and then get annoyed when they have to keep re-hiring and can't expand the business.
    Chief Operating OfficerI am very sorry you feel that way. Clearly there is more work to be done on communication as Support Office have some very passionate people who are driving the business forward. COVID has been difficult and Hybrid working from home is now the norm, but this should not be seen as a way to take advantage of the business. Clear accountabilities and a focus on our roles has meant that this is a way to help team with work life balance while maintaining productivity. Salaries are very competitive and we regularly attract team from within the industry.
    30d+ ago
    Ratings for Auto One are shared as-is from employees in line with our community guidelines
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