Business NSW receives consistent praise for its supportive team environment and positive workplace culture among colleagues. Employees appreciate the work-life balance offered by the organisation, along with good employee benefits and training opportunities. The company also provides opportunities for skill development and industry exposure across various business units.
However, there are areas for improvement, particularly regarding management effectiveness and communication. Some employees note that career progression can be limited, and the organisational structure sometimes leads to siloed working environments. The company's decision-making processes and strategic direction could benefit from more clarity and consistency.