I found that this company has a high turn over under three years employment of sales representatives on average. Management need to understand people's/ future employees sales back grounds in a lot more detail asking more probing questions, so that they match colour/ fabric consulting skills better to a persons prior experiences. If people are not interior design focused then its a round peg trying to fit into a square hole scenario. The good thingsLarge flooring company that knows its position in the market. As a sales representative they provide all the tools of trade to do the job, however this is not a building supplies company in the tradition sense of raw materials.
The challengesThe skills required in sales roles for both genders in this company needs to be highlighted with day to day duties before employing people. The products are interior design carpets/ flooring however the management does not understand that potential sales employees need to have a good appreciation prior and like of interior design products. Their products are not building products but interior furnishings. An understanding of colours and fabric selections - is a must, more suited to a colour consultant type of person is required.