(30 reviews)

Company Profile

Company overview

Website

Industry

Government Administration & Politics

Specialities

Personal & Professional Growth, Collaborative Spirit, Flexibility That Works for You, Diversity & Inclusion, Dynamic Work Environment, Competitive Salary & Benefits, Innovation-Driven Culture, Inclusive Leadership

Company size

1,001-5,000

Primary location

9 Wentworth Street, Parramatta NSW 2150

At the City of Parramatta, we’re not just expanding – we’re transforming into a global city where ideas flourish and futures are crafted. Our vision for Parramatta 2050 is a bold plan to make our city a global hub of opportunity, innovation, and culture. We’re on an exciting journey, and we need forward-thinking individuals like you to help us realize this vision.Parramatta is more than just a city; it’s a movement – a place where ambition meets action. Join us and be part of creating something extraordinary for generations to come.

Jobs at City of Parramatta

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Our mission statement

Council delivers a wide range of programs and services to the City of Parramatta, including waste collection, libraries, childcare, maintenance of local roads and public spaces, recreation facilities and programs, community care, special events and regulatory functions.Council builds strategic partnerships with Federal and State Government agencies, the private sector, community organisations, and a range of other stakeholders whose work will contribute to delivering the long-term goals outlined in Council’s Community Strategic Plan.

Reviews overview

3.230 ratings in total

5

8

4

6

3

5

2

5

1

6

90%

Rate salary as high or average

53%

Employees recommend this employer to friends

What’s it like working at City of Parramatta?

AI summary of recent reviews

The City of Parramatta stands out for its excellent work-life balance, offering flexible working arrangements and a 35-hour work week that employees consistently praise. The organisation demonstrates commitment to professional development through various training opportunities, and many staff members appreciate their supportive colleagues and the diverse range of projects available due to the Council's strategic location in Sydney.

However, employees have identified areas for improvement, particularly regarding leadership effectiveness and strategic direction. The organisation's IT systems and processes could benefit from modernisation, while frequent restructuring and departmental silos can affect workflow efficiency. Some staff members note that career advancement opportunities can be limited due to low turnover in senior positions.

Recent reviews

1.0

Officer

Oct 2025

Parramatta NSW 21501 to 2 years in the role, former employee

Debilitating and soul draining

The good thingsI really have little to say

The challengesPoor pay and support, working with unmotivated staff

1.0

Senior Digital Project Manager

Apr 2025

Parramatta NSW 21507 to 8 years in the role, former employee

18 years of customer experience druven technical & digital communications & transformation.

The good thingsGood flexible working conditions largely untested by me as my family are largely autonomous. A successful and results driven organisation up to late 2022 hence the plethora of private and public growth and investment. A dedicated multidisciplinary and largely unsung operational team of SMEs.

The challengesManagement's lack of vision & digital mindset, lack of validation & leverage of subject matter expertise leading to a highly reactive organisation. It has become a frustrating place if you take pride in your work, but a great place to work if you don't care about anything except a public paycheck.

1.0

Customer Service Representative

Aug 2024

Parramatta NSW 21501 to 2 years in the role, former employee

A long slog and a completely life draining experience

The good thingsWork experience for my resume, set roster

The challengesPoor management, lack of diversity, there seems to be an issue where there is a lack of direction and leadership and management just keeps hiring more contractors, the turnover is way too high. Until recently moved into a new office, previous office had mould in the roofing and there was loud drilling happening for months the noise was coming directly into the call centre, management never said a word about this and it was very draining being there

Ratings for City of Parramatta are shared as-is from employees in line with our community guidelines

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