Clarion Suites Gateway
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    Clarion Suites Gateway
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    Company Profile

    Company overview

    Website

    Clarion Suites Gateway

    Primary location

    1 William St Melbourne VIC 3000 Australia
    Naarm, Wurundjeri Woi Wurrung and Bunurong Country
    Situated on the banks of the Yarra River in the heart of Melbourne’s central business district, Clarion Suites Gateway is the ideal home base for business and leisure guests. Featuring 120 apartment-style suites with full kitchens, laundry facilities, broadband Internet and other conveniences, our Melbourne CBD hotel puts your comfort first. While here, guests can plan meetings in our unique event facilities including the Yarra View Room, dine well at William’s Bar and Café, or take a dip in our indoor heated pool.Source: This is an extract from the company's own website.

    Reviews overview

    3.33 ratings in total
    5
    1
    4
    1
    3
    0
    2
    0
    1
    1
    33%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends

    What’s it like working at Clarion Suites Gateway?

    AI summary of recent reviews

    Employees at Clarion Suites Gateway appreciate the nice colleagues they work with and the opportunities for guest interaction. Some reviewers also mentioned supportive management and a rewards program to encourage better customer service skills. However, potential challenges include management's style being viewed as difficult and old-fashioned at times, the inherent difficulties in providing good customer service to difficult guests, and a perceived lack of support from management in some cases.

    Is this AI summary useful?

    Recent reviews

    1.0
    Restaurant Manager
    May 2019
    Really not worth it
    The good thingsColleagues were nice
    The challengesManagement are difficult and old fashioned
    5.0
    Front Office Receptionist
    May 2019
    1 to 2 years in the role, former employee
    Overall I really enjoyed working here and my colleagues were wonderful.
    The good thingsManagement is very supportive. There's also a rewards program to encourage staff to improve their customer service skills
    The challengesCustomer service is always a challenge because people are sometimes jerks.
    4.0
    Assistant Manager
    Sep 2015
    3 to 4 years in the role, former employee
    A learning experence
    The good thingsLots of interaction with guests
    The challengesHaving management not support you
    Ratings for Clarion Suites Gateway are shared as-is from employees in line with our community guidelines
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