Comcare
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    Comcare
    (18 reviews)
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    Company Reviews

    Working at Comcare

    3.718 ratings in total
    5
    4
    4
    7
    3
    5
    2
    1
    1
    1
    77%
    Rate salary as high or average
    61%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(18 ratings)
    Career development
    3.1(18 ratings)
    Benefits & perks
    3.4(18 ratings)
    Management
    3.3(18 ratings)
    Working environment
    3.6(18 ratings)
    Diversity & equal opportunity
    3.7(18 ratings)
    Ratings for Comcare are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    5.0
    People Adviser
    May 2024
    Melbourne VIC 3000Less than 1 year in the role, current employee
    A new challenge, exactly what I was looking for.
    The good thingsThe work is meaningful, challenging and rewarding. There has been a lot to learn moving from the Private Sector to the Public, and it has been a really great journey. The team is wonderful, a great culture and everyone makes time to assist.
    The challengesLearning to navigate the APS was probably the biggest challenge. Learning the correct terms, legislation, acronyms, ways of working, how everything fits together, reporting structures etc. but I am 5 months in and feel much more confident.
    3 people found this helpful
    4.0
    Human Resources Officer
    May 2024
    Canberra ACT 2600current employee
    A great agency to work for, very happy.
    The good thingsVery supportive for work/life balance and flexibility. Very understanding of parent/caring responsibilities and the challenges that come with that. Great team environment. Lots of opportunities for learning and development. Lots of opportunities for mobility within the agency. The pay at each level is high for the APS. Continuous support for people especially who are in difficult or sensitive roles. You are encouraged to share your ideas.
    The challengesWe have had lots of change in the last few years, so the agency and leadership team has been working through that. Some new strategies have been developed to improve lots of areas, there will be lots of projects and initiatives to achieve those goals, and it will require dedication, support for employees and commitment at all levels.
    4.0
    Claims Manager
    Sep 2023
    Canberra ACT 2600
    Good Government Agency to work in.
    The good thingsGreat place to work. You are given the tools (systems, policies and procedures) to do your work and support injured workers.
    The challengesManaging injured workers can be stressful (workload) and burnout was not uncommon.
    2 people found this helpful
    3.0
    Compliance Officer
    Jan 2022
    1 to 2 years in the role, former employee
    I left feeling deflated and questioning my skill set.
    The good thingsThe flexibility with start and finish times
    The challengesManagement, old school won't listen to new ideas even when people are brought into the businesses to influence change. Very narrow minded, supervisors don't defend their teams they look out for themselves
    2 people found this helpful
    4.0
    Web Content Role
    Mar 2021
    Less than 1 year in the role, former employee
    Great place to work
    The good thingsWorking environment and the people were great. Flexible working arrangements were encouraged
    The challengesNo significant challenges
    1 person found this helpful
    1.0
    WHS Inspector
    Jan 2021
    Probably a career-low for a professional Occ. Health and Safety person.
    The good thingsWorking from home. I probably wouldn't have lasted as long if I had to go into the office each day.
    The challengesManagement is self-serving. Expectation vs Remuneration. Opportunity for promotion does not exist. Comcare lacks a clear mission or purpose leaving the role of an Inspector almost irrelevant. Senior staff with outdated ideas. Salary is so low that I had to work a second job during my time at Comcare.
    5 people found this helpful
    5.0
    Claims Manager
    Mar 2020
    1 to 2 years in the role, former employee
    Career development and rewarding
    The good thingsFlexible work-life balance, opportunities for career development.
    The challengesDifficult cases and high-pressure environment
    1 person found this helpful
    3.0
    inspectorate
    Sep 2019
    1 to 2 years in the role, former employee
    interesting opportunity
    The good thingssome of the other workers are great to work with and a few of the managers are excellent
    The challengespolitics, risk averse and not into proactive works. high staff turnover and the wrong people are running the show
    1 person found this helpful
    2.0
    Innovation Manager
    Sep 2019
    1 to 2 years in the role, former employee
    Some nice people, avoid the fluffy innovation areas
    The good thingsLovely colleagues, good pay
    The challengesSome particular poor leaders, particularly with no idea about mental health or emotional intelligence. Hypocritical given what they're responsible for
    3.0
    Inspector
    May 2019
    Great, but still developing its role.
    The good thingsThe management are good. Very receptive to ideas.
    The challengesSome legacy issues with policy, procedure and culture
    1 person found this helpful
    4.0
    Project Manager
    Nov 2018
    Overall Comcare is a good place to work
    The good thingsThe Flexibility of working arrangements
    The challengesWorking with the government can be very frustrating.
    4.0
    Technology Analyst
    Nov 2017
    1 to 2 years in the role, current employee
    Was fun, but never again.
    The good thingsThe team at comcare are very straight forward.
    The challengesIt is very hard to work in a team that knows it needs to change, But does not change. Level 1 team has little to no experience.
    3.0
    WHS Inspector
    Aug 2017
    Dissapointing performance of its primary objective to properly monitor the safety of its stakeholders.
    The good thingsGovernment superannuation is a higher rate than usual
    The challengesMicro management with constant monitoring. Turning a blind eye to other hazards when directed to.
    2 people found this helpful
    3.0
    investigation support
    Aug 2017
    Less than 1 year in the role, former employee
    very bias institution
    The good thingslocation in Brisbane city use of public transport
    The challengesculture and career promotion
    4.0
    Claims and Liability Management
    Mar 2017
    Less than 1 year in the role, former employee
    Great workplace culture.
    The good thingsWorkplace culture. Flexible working arrangements.
    The challengesI think the bigger picture at Comcare gets overshadowed by the management merry-go-round that appears content with flux and fluff. Questionable personality choices in some quarters of management, with some correspondingly questionable decision making. Highly political organisation. Comcare is much improved on 20 years ago, yet remains largely inefficient and in my view is in desperate need of external analysis and performance and culture experts (corporate psychologists, not business consultants with premium branding and a matching price tag).
    1 person found this helpful
    5.0
    Assistant Director
    Feb 2016
    I had a fantastic career and was given the opportunity to grow and develop.
    The good thingsOpportunities for self development and advancement. Nice work environment.
    The challengesObtain optimum outcome for clients - employers and their injured workers.
    1 person found this helpful
    5.0
    Administration Officer
    Oct 2015
    1 to 2 years in the role, former employee
    Loved the people and therefore work was a Fantastic place to be 5 days a week.
    The good thingsThe people
    The challengesLots of different areas and things to learn
    4.0
    Team Leader
    Jul 2015
    3 to 4 years in the role, current employee
    considerable challenges during period of transformational change
    The good thingsPeople
    The challengespeople management
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