Processes member orders, collects payment while providing a high level of member service.
Processes member orders, collects payment while providing a high level of member service.
23h ago
23h ago
Costco
(104 reviews)
Company Profile
Company overview
Industry
Wholesale Businesses
Company size
More than 10,000
Primary location
17-21 Parramatta Rd Lidcombe, NSW 2141
Costco Wholesale Corporation operates an international chain of membership warehouses, under the "Costco Wholesale" name, that carry quality, brand name merchandise at substantially lower prices than are typically found at conventional wholesale or retail sources. The warehouses are designed to help small-to-medium-sized businesses reduce costs in purchasing for resale and for everyday business use. Individuals may also purchase for their personal needs.Costco's warehouses present one of the largest and most exclusive product category selections to be found under a single roof. Categories include groceries, confectionary, appliances, television and media, automotive supplies, tyres, toys, hardware, sporting goods, jewellery, watches, cameras, books, housewares, apparel, health and beauty aids, tobacco, furniture, office supplies and office equipment.Source: this is an extract from the company’s own website
Jobs at Costco
Based on your search activityFront of house/admin role - hearing aid repairs, scheduling appointments, answering calls, taking payment, placing orders, answering emails etc.
Front of house/admin role - hearing aid repairs, scheduling appointments, answering calls, taking payment, placing orders, answering emails etc.
3d ago
3d ago
Reviews overview
3.0104 ratings in total
5
25
4
18
3
20
2
17
1
24
91%
54%
What’s it like working at Costco?
AI summary of recent reviews
Costco employees consistently praise the company's competitive compensation package, including above-average pay rates and comprehensive benefits. The presence of supportive colleagues and a friendly team environment is frequently highlighted, along with opportunities for skill development across different departments. The company also offers stable employment with reliable hours, which many employees value.
However, employees face certain challenges, including difficulties with work-life balance due to rotating rosters and regular weekend work. There are concerns about management communication and support, particularly regarding feedback and workplace decisions. The fast-paced environment and high performance expectations can create pressure, and some employees note that ongoing training could be improved.
Is this AI summary useful?
Recent reviews
1.0
Buyer Assisrat
Feb 2026Lidcombe NSW 21413 to 4 years in the role, former employee
Great company & good buying prowess. Toxic people, and toxic phony environment.
The good thingsGood company run by bad people.
The challengesThe workplace environment is characterized by intense pressure, unfulfilled expectations, and limited opportunities for professional development. Promotions are often conducted discreetly, with favored individuals being publicly lauded as high-performers before their advancement. The organization is swift to remove employees who do not meet established standards. It appears that promotion and annual review interviews are primarily ceremonial.
2.0
Bakery Assistant
Oct 2025Ipswich QLD 4305Less than 1 year in the role, former employee
Mixed experience — grateful for the opportunity but disappointed in the culture
The good thingsDecent pay, job stability, enjoyable work, and friendly colleagues. Many of my coworkers were supportive and kind, and several expressed sadness when I left, which meant a lot.
The challengesThe overall work environment often felt toxic and unsupportive. I gave my full effort, rearranged university classes, travelled long distances, and stayed back for extra shifts when needed. Despite that dedication, I sometimes felt undervalued and treated differently from others.
Training was poor, and when I tried to learn things independently, I was criticised instead of encouraged. I’ll admit I wasn’t always the fastest, but many others also struggled — and not everyone was treated equally.
I do want to show respect to my department manager. Despite sometimes taking sides, he was the one who gave me the opportunity in the first place, even over more experienced applicants, and he genuinely tried to help me pass my probation. For that, I’m sincerely grateful.
Unfortunately, my final weeks were very hurtful. I became unwell during my notice period and was met with an extremely unprofessional reaction that left me disappointed after all the effort I had given.
5.0
Food Services Assistant
Aug 2025Kilburn SA 50842 to 3 years in the role, current employee
I’ve gained hands-on experience in fast-paced customer service at Costco’s food court, handling cash transactions, preparing food, and working efficiently as part of a team
The good thingsCostco provides a great environment to learn and improve new skills. It’s a stable company with steady growth, which means employees have reliable hours and long-term opportunities
The challengesCostco provides limited scheduling flexibility, which means shifts can change every day or every week. Moreover, the job demands a lot of heavy lifting and long hours on the feet.
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