8d ago
8d ago
Country Fire Authority (CFA)
(40 reviews)
Company Profile
Company overview
Website
Industry
Law Enforcement & Emergency Services
Specialities
We are committed to protecting lives and property., Volunteer-based emergency service organisation
Company size
101-1,000
Primary location
8 Lakeside Drive, Burwood East, VIC Australia 3151
With more than 51,000 volunteer members, CFA (Country Fire Authority) is ready to respond 24 hours a day, seven days a week. CFA also has about 1,200 employees who support our volunteer members. United by a common purpose, guided by strong leadership, and bound by shared values, every member contributes significantly to the betterment of the Victorian community.
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Our mission statement
OUR VISIONOur vision is for Victorian communities to be prepared for and safe from fire. This is our ultimate end state, and our mission and strategy are how we deliver on this vision. It reflects our broad reach across the state and our focus on empowering communities to understand and address their fire risk.OUR MISSIONTo protect lives and property. Our mission has been constant for decades. It drives how our members operate and it underpins all of their work in:• fire prevention and preparedness activities• responding to fire and other emergencies.OUR VALUESADAPTABLE | SAFETY | TEAMWORK | INTEGRITY | RESPECT
Featured
Child Safety 
CFA is committed to being a child-safe organisation, ensuring the safety and wellbeing of children and young people in every interaction. Whether out in the community or back at the brigade, we prioritise the safety of all children and young people.
Reviews overview
3.340 ratings in total
5
13
4
5
3
10
2
5
1
7
80%
50%
What’s it like working at Country Fire Authority (CFA)?
AI summary of recent reviews
The Country Fire Authority (CFA) offers meaningful opportunities for both employees and volunteers to serve their communities, with reviewers consistently highlighting the strong sense of family and camaraderie among colleagues. The organisation provides excellent work-life balance, particularly for volunteers who can choose their level of involvement, along with diverse learning opportunities and varied daily experiences.
However, there are some operational challenges to consider, including concerns about management effectiveness and communication across different levels of the organisation. The bureaucratic nature of the organisation and presence of departmental silos can impact efficiency, while the political environment and frequent organisational changes present additional challenges. The role can also be physically and mentally demanding, particularly during emergency situations and peak periods.
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Recent reviews
5.0
District Support Officer
Oct 2025Warragul VIC 38204 to 5 years in the role, current employee
Best job in the world.
The good thingsBest place I have ever worked. The are no two days the same and there is always something new to learn.
The challengesIt's a Government organisation, there will always be politics, that won't change.
3.0
District Support Officer
Feb 2025Chirnside Park VIC 31165 to 6 years in the role, former employee
Untethered mountain goats led by eunuchs.
The good thingsPassionate volunteers and staff who strive to preserve the integrity of this once great fire service. Individual friendships and many things to learn from a variety of areas. Beware learning too much, though, as you will be tasked with doing everyone else’s jobs, or excluded/micro-managed out.
The challengesThe notable shift from “dynamic 24/7 emergency service” to a “customer-oriented, Mon-Fri corporate business”. The introduction of management with great CVs but little-to-no emergency service knowledge or interest has led to the demise of a passionate and knowledgeable culture in some areas.
1.0
Volunteer firefighter
Dec 2024West Gippsland & Latrobe Valley VIC1 to 2 years in the role, former employee
Terrible.
The good thingsOther than training for the general firefighter course,.I'd say there really isn't any.
The challengesToo many egos. They say they want to help the community but volunteers do it for the wrong reasons. It's for their own ego. Very political and lots gossip. I wasn't very welcomed in my first 12 months which is a shame as it did enjoy thee firefighting side of things. I just didn't think sticking around was worth the politics.
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