Decipha
    (11 reviews)
    Unclaimed

    Company Profile

    Company overview

    Primary location

    1D Marine Parade, ABBOTSFORD VIC 3067
    From simple mailroom management to advanced electronic services, we develop customised solutions to collect, process and deliver your organisation’s incoming information.Decipha, a business of Australia Post, was established in 1996 to deliver outsourced mailroom services. Since 2002, we’ve pioneered the development of electronic information processing technologies and services in Australia, building a base of long term, satisfied clients. Today, we employ more than 650 staff and offer national service capability to more than 100 customers.Source: this is an extract from the company’s own website

    Reviews overview

    3.111 ratings in total
    5
    1
    4
    4
    3
    3
    2
    1
    1
    2
    73%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends

    What’s it like working at Decipha?

    AI summary of recent reviews

    Employees at Decipha appreciate the positive work environment with great colleagues and a wonderful team culture. The early start and finish times are seen as a benefit, as well as the potential for overtime during peak periods. Some reviewers also noted that Decipha is good for beginners to gain experience.

    However, there are some potential challenges, such as concerns about management skills and fair treatment of employees. Maintaining good relationships with clients was mentioned as a challenge by one reviewer. While the early start times were appreciated, some felt the workload could be heavy, particularly during peak periods. Additionally, a few reviewers noted issues with facilities, such as limited parking.

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    Recent reviews

    4.0
    Supervisor
    Mar 2020
    5 to 6 years in the role, current employee
    Good job security.
    The good thingsPeople, work enviornment
    The challengesmaintaining good relationships with clients
    1.0
    Technical Operator
    Mar 2020
    9 to 10 years in the role, current employee
    It's ok to work there, but no opportunity and development.
    The good thingsIt's good for the beginner.
    The challengesCurrent NSW state manager focusing on cutting cost in all levels, no work ethic, opportunities, rewards.
    4.0
    People and Culture
    Nov 2019
    Great culture and supportive management - ability to tap into resources and expertise in Australia post
    The good thingsWonderful team, great culture
    The challengesMarket is shrinking
    Ratings for Decipha are shared as-is from employees in line with our community guidelines
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