Employees consistently praise the friendly and supportive colleagues at EB Games, noting that the team culture creates a welcoming environment where lasting friendships are formed. The staff discount is generous, and employees enjoy the casual, fun atmosphere of working with gaming and pop culture products. Customers who share a passion for gaming make interactions enjoyable, and the work environment is particularly appealing for those interested in the industry.
However, there are some potential challenges to consider. Limited hours are a common concern, with many employees receiving only a few shifts per week, making it difficult to rely on as a primary income source. Career progression opportunities may be limited, and upper management can sometimes be disconnected from store-level operations. There is notable pressure to meet KPIs, though rewards tend to go to management rather than frontline staff. Salary levels are below industry standard, and the workload can be substantial, particularly for managers who may experience expectations of unpaid overtime. Training and computer systems could be modernised, and high staff turnover means workload is often redistributed among remaining team members.