Employees at Fitness First appreciate the flexibility in their work schedules, allowing for a better work/life balance. They enjoy being part of a passionate community focused on health and fitness, and value the interactions with friendly members. Benefits such as free gym memberships and opportunities to train during breaks are also seen as positives. Additionally, there is a sense of teamwork and camaraderie among colleagues.
However, some potential challenges have been identified, including poor management practices with a lack of leadership, accountability, and support. There is also a perception that the company places a strong emphasis on sales targets and numbers, which can conflict with the fitness-focused mindset. Certain locations may have outdated facilities or limited resources, impacting the overall member experience. Employees have also noted heavy workloads and high expectations, particularly in sales-related roles, which can be challenging to manage.