Employees at Gartner appreciate the supportive global culture, inclusive working environment, and opportunities to build healthy working relationships across teams. The comprehensive training and strong technical capabilities are also seen as positive aspects, along with Gartner's exceptional brand that allows interaction with senior executives at client organisations. Colleagues, particularly in the sales business, are described as passionate and intelligent.
However, there are some potential challenges, such as concerns about ineffective management with a focus on metrics over relationships, and a lack of vision, knowledge, and ethics in certain areas. Work-life balance can be challenging, with long hours and weekend work expected, particularly in certain roles. Issues with micromanagement and a dehumanised environment driven by metrics have also been noted. Additionally, employees have highlighted challenges in obtaining support and resources, especially in global operations or smaller acquired companies.