Employees at Harvey Norman appreciate the friendly and supportive colleagues who create a collaborative and inclusive work environment. Many value the opportunities for career progression, with several noting promotions from entry-level to senior positions. Management is supportive and approachable, particularly in the corporate office, providing mentorship and encouraging professional development. Employees also enjoy the learning opportunities available, including exposure to interesting work and skill development. The positive company culture is strengthened through regular team events, wellbeing initiatives, and celebrations.
However, there are some potential challenges. Employees note that experience can vary depending on the franchisee, with some being more supportive than others and frequent changes affecting consistency. Training and onboarding could be improved, with limited formal processes and knowledge often held informally. Workload increases during peak trading periods, which can require longer hours, though this is generally well-compensated. Some retail staff mention that commission structures can change with new management, and there are concerns about fairness across roles. A few employees indicate that career progression pathways could be clearer in certain roles, and some note that facilities could be upgraded, with location being challenging for those relying on public transport.