IHG Hotels & Resorts
    (98 reviews)

    Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Primary location

    Level 11, 20 Bond Street, Sydney, NSW 2000, Australia
    Warrane, Gadigal Country
    A global company with 9 hotel brands. With over 4,700 hotels and nearly 674,000 rooms in almost 100 countries around the world, we know hospitality. Our vision is to become one of the great companies in the world by creating Great Hotels Guests Love. We will deliver this through our portfolio of preferred brands, our talented people and best-in-class delivery systems. At the heart of our culture is a commitment to act responsibly in everything we do.Source: this is an extract from the company's own website

    Reviews overview

    3.498 ratings in total
    5
    39
    4
    14
    3
    13
    2
    7
    1
    25
    76%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends

    What’s it like working at IHG Hotels & Resorts?

    AI summary of recent reviews

    IHG Hotels & Resorts receives consistent praise for its friendly and supportive team environment, with many employees appreciating their colleagues. The company offers attractive benefits including hotel discounts, and there are good opportunities for career growth for those showing initiative. The organisation's commitment to diversity and inclusion is also highlighted as a positive aspect of the workplace culture.

    However, employees note that management effectiveness can vary significantly between properties, and the nature of hospitality work requires flexibility with rotating shifts including weekends and public holidays. Some properties face staffing challenges which can impact workload distribution and team dynamics.

    Is this AI summary useful?

    Recent reviews

    1.0
    Chef
    Aug 2025
    Hobart TAS 7000Less than 1 year in the role, former employee
    Poorly Managed, Neglected
    The good thingsStaff are friendly and easy to work with
    The challengesPoorly managed, staff are mostly junior and given too much responsibility for their qualifications. Staff take breaks during dinner service. Absurd
    5.0
    Executive Housekeeper
    Feb 2025
    Geelong VIC 32201 to 2 years in the role, current employee
    good place to work, good boss and good perks
    The good thingspositive environment and good boss are perk on top of it is located near ocean
    The challengesthere is none I found and so far it is good place to work
    1.0
    Sales and Marketing
    Mar 2023
    Cairns QLD 4870Less than 1 year in the role, former employee
    Hellday Inn Cairns Harbourside.
    The good thingsThe perks were good from IHG.
    The challengesTerrible! Talk about micro management and no flexibility to do your job. Everything was no or no. I could have done amazing things for the property, but after a few weeks I knew that the property was a shambles and waiting for faulty towers, I quickly knew the best thing to do was to get the hell out of there.
    Ratings for IHG Hotels & Resorts are shared as-is from employees in line with our community guidelines
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.