Company Profile

    Company overview

    Industry

    Social & Welfare Services

    Specialities

    Out of Home Care, Foster Care, Residential Care, Education Services, Disability Services, Trauma-informed practice, Child, youth & family services, Family Preservation & Reunification

    Company size

    1,001-5,000

    Primary location

    237 Cecil Street, South Melbourne VIC 3205
    At MacKillop Family Services, we are passionate about working with communities so children can thrive. Our services begin at supporting families so they can build on their strengths, and create an environment where children can develop to their potential.We provide early intervention services, foster care services, youth residential care services, homelessness support services, education services, disability services, and Heritage & Information services.All of our services are underpinned by our trauma-informed model, Sanctuary, to ensure safe environments that support children, young people and families to recover, heal, and achieve greater outcomes.

    Jobs at MacKillop Family Services

    Based on your search activity

    at MacKillop Family Services
    Footscray, Melbourne VIC
    Opportunity to support women at risk of or experiencing homelessness to build life skills, inclusion and independence through HACC‑funded programs.
    Opportunity to support women at risk of or experiencing homelessness to build life skills, inclusion and independence through HACC‑funded programs.
    classification: Community Services & DevelopmentCommunity Services & Development
    4d ago
    4d ago

    at MacKillop Family Services
    Melbourne VIC
    Ensure an environment that provides a sense of safety, structure, acceptance and security at all times for children, young people and staff.
    Ensure an environment that provides a sense of safety, structure, acceptance and security at all times for children, young people and staff.
    classification: Community Services & DevelopmentCommunity Services & Development
    3d ago
    3d ago

    Reviews overview

    2.291 ratings in total
    5
    19
    4
    9
    3
    1
    2
    8
    1
    54
    84%
    Rate salary as high or average
    31%
    Employees recommend this employer to friends

    What’s it like working at MacKillop Family Services?

    AI summary of recent reviews

    Employees find working with young people and families to be rewarding and meaningful, particularly in supporting vulnerable children. The pay and salary packaging are noted as positive aspects, along with supportive colleagues and team dynamics in many areas. Flexible working arrangements, including hybrid and work-from-home options, are valued by staff.

    However, there are some potential challenges, including management support being inconsistent across different teams and departments, and workload being demanding with high caseloads and complex situations. Some staff have observed that the Sanctuary Model is not always consistently applied in practice. The organisation experiences staff turnover, which is common in emotionally demanding roles, and some employees have noted that training and onboarding could be enhanced. Career progression opportunities can be limited, with advancement typically dependent on positions becoming available.

    Is this AI summary useful?

    Recent reviews

    1.0
    ITC caseworker
    Apr 2026
    Grafton NSW 2460Less than 1 year in the role, current employee
    In my experience this workplace is a psychosocial hazard. Management do not prioritise staff or YP
    The good thingsWorking in Intensive Therapeutic Care is meaningful and provides the opportunity to support highly vulnerable young people while developing strong skills in case management and crisis response
    The challengesthe role involves high workloads, complex cases, and high-risk situations. Without adequate training, supervision, and support, these demands do impact staff wellbeing. Greater investment in onboarding, clear processes, and staff support would improve both employee experience and outcomes.
    1.0
    Permanency Support Caseworker
    Apr 2026
    Grafton NSW 24602 to 3 years in the role, former employee
    This company will cause you hard. Don’t work here.
    The good thingsWorking with the children in foster care was rewarding and helping them navigate and learn about themselves.
    The challengesManagement and the PSP team overall.
    1.0
    Family Support Worker
    Apr 2026
    Port Hedland WA 6721Less than 1 year in the role, former employee
    Very horrible would never recommend anyone to work for Mackillop.
    The good thingsNo good things at all.
    The challengesThe Managers can show a lot more support and learn to believe your staff and give your staff an opportunity to reply. And training they don't give you training all lies Mackillop is all lies.
    Ratings for MacKillop Family Services are shared as-is from employees in line with our community guidelines
    Find out more about working at MacKillop Family Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.