Employees appreciate Mater's mission and find it rewarding to serve the community and support patient care. Colleagues are described as dedicated, supportive, and caring, creating a collaborative environment. The location is convenient, and clinical teams are strong and committed. Employees also value Mater's values and the Catholic mission that guides the organisation's work.
However, there are some potential challenges. IT support can be inconsistent, with slow response times and system outages. Leadership in some areas has been described as lacking experience, with unclear direction and communication. Project delivery has faced challenges due to poor planning and governance, and there is a perception of heavy reliance on external consultants. Some employees have noted limited opportunities for professional development, and certain areas have experienced workplace culture challenges, including micromanagement and a lack of accountability. Additionally, resources in some departments could be improved to better support staff and patient care.