Employees appreciate the supportive and friendly colleagues at Meriton Suites, with many describing the team environment as close-knit and family-like. Career development opportunities are available, with the ability to progress internally and transfer between properties to gain new skills. The pay is competitive and above average for the hospitality industry, and many employees value the supportive management at the property level who provide guidance and tools to help staff excel. Meriton Suites is a financially secure company with abundant supplies and perks like free refreshments.
However, there are some potential challenges, such as management approaches that can vary, with some concerns about micromanagement and inconsistent feedback at different levels. Work/life balance can be challenging due to rotating rosters, weekend work, and contact outside of work hours, which is common in hospitality. The workload can be demanding, with high expectations and busy periods, particularly on weekends. Housekeeping staff have noted that equipment can be limited and pay structures are based on rooms cleaned rather than hours worked. Dealing with difficult guests requires resilience, and some employees have experienced differences between role descriptions and actual duties.