Employees at Mosaic Community Care consistently praise the experience of working with fantastic clients and their families. The organisation benefits from having dedicated frontline staff and team members, and its small size can facilitate straightforward communication between different levels of the organisation.
However, there are areas that could benefit from improvement, including strengthening the connection between senior management and frontline operations, addressing staff retention particularly in middle management positions, and reviewing resource allocation to better support client areas. As a smaller organisation, employees note that career advancement opportunities can be limited.