Working at National 360 company profile and information

Company overview

Website

Industry

Healthcare Services

Specialities

NDIS, Allied Health, Aged Care, Paediatrics / ECEI, Speech Pathology, Occupational Therapy, Physiotherapy, Positive Behaviour Support

Company size

101-1,000

Primary location

Melbourne, Victoria

National 360 makes a meaningful impact within the healthcare industry by providing uncompromising Allied Health services within the NDIS, Aged Care, and Insurance sectors. With 24 offices nationally, we partner with educational institutions, host knowledge-sharing forums, drive outreach initiatives, and invest in exceptional senior clinical and operational talent to lead a range of evidence-based service delivery & career development programs – while making sure we have fun along the way!We understand that transparency and honesty are core to building a trusting partnership between team members and leaders - ask us anything, and we'll give you a straight answer.

Jobs at National 360

Based on your search activity

Client Support Representative

at National 360

Birtinya, Sunshine Coast QLD

Be the friendly first point of contact at National 360, supporting clients and a caring team in a rewarding, people-focused admin role.

classification: Community Services & DevelopmentCommunity Services & Development

21d ago

Physiotherapist | 360 GO Graduate Program

at National 360

Kallangur, Brisbane QLD

Start your career with confidence. We'll give you the structure, support, and time you need to become the clinician you want to be!

classification: Healthcare & MedicalHealthcare & Medical

17d ago

Our mission statement

To support and empower people of all ages and abilities to live meaningful and independent lives.

Featured

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Awards and accreditations

Finalist for Allied Health Team of the Year Adult Services 2023

Finalist for Allied Health Team of the Year Paediatric Services 2023

Allied Health Speech Pathologist of the Year - Kate Hughes 2023

Allied Health Physiotherapist of the Year - Natasha Stopp 2023

Allied Health Early Career Excellence - Matthew Harrison 2022

Winner for OT of the Year (Heidi Long – Managing Director) 2019

Gallery photos

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Reviews overview

4.29 ratings in total

5

4

3

0

2

0

1

78%

Rate salary as high or average

89%

Employees recommend this employer to friends

What’s it like working at National 360?

AI summary of recent reviews

National 360 stands out for its exceptional support and supervision system, particularly beneficial for new graduates, alongside excellent work flexibility options. The company cultivates an inclusive and supportive culture with a strong emphasis on collaboration and professional development. Employees appreciate the career progression opportunities available to proactive team members, and the openness of senior leadership to feedback and new ideas.

Some potential challenges include variable office attendance patterns which can affect workplace dynamics, and salary considerations for head office positions which may be below market rates. Additionally, the passionate nature of team members sometimes requires extra effort in project prioritisation and coordination, though this is generally managed through effective communication channels.

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Recent reviews

4.0

Behaviour Support Practitioner

Sep 2025

Sydney NSW 2000Less than 1 year in the role, current employee

Overall great culture, with lots of support

The good thingsGreat culture, friendly young team, lots of support from management, and lack of specified clinical hours

The challengesNDIS can be a difficult space to work in, but the company deals with it well.

5.0

Behaviour Support Practitioner

Sep 2025

Sydney NSW 2000Less than 1 year in the role, current employee

A highly supportive workplace environment

The good thingsNational 360 provides a high level of support and supervision, ensuring that clinicians have everything they need in order to excel. Quality assurance, drop-in clinical mentoring, and access to shared resources are just a few ways the company goes above and beyond. Clinicians have flexible control over work schedules, and there is a really friendly and supportive team atmosphere overall. Would highly recommend!

The challengesNo suggestions for improvement!

1.0

Customer Service Representative

Jun 2025

All Brisbane QLD2 to 3 years in the role, former employee

Sadly Disappointing I joined N360 passionate about supporting people with disabilities, but left feeling disappointed by an organisation that consistently fails its staff and by default their clients. While the mission is important, daily realities reveal systemic issues that undermine both employees and clients. The greatest frustration lies in leadership's repeated detachment from frontline issue. Despite repeated restructures packaged as "progress," fundamental issues persist unchanged. The feedback process feels performative. management collects staff input only to make decisions that prioritise optics over employee welfare and directly effect service standards. Compensation consistently fails to match workload demands. Dedicated employees face an unsustainable amount of work without fair pay adjustments, whilst also failing to address chronic underperformance in polarised staff who do little. This fosters a dispiriting environment where extra effort yields only more responsibilities and resentment due the drastic imbalance. Chronic understaffing makes every day a crisis. Turnover has become shockingly normal, yet leadership acts surprised when exhausted employees voice concerns and eventually resign. The message is clear: they expect dedication but won't provide the basic support needed to sustain it. What makes this situation so very sad is the wasted potential. The work matters, & the majority of the staff care, but N360's culture alienates committed staff. Real change would require leadership to go above empty promises and genuinely value their workforce. Until then, they'll keep losing the very people who care most about their mission.

Ratings for National 360 are shared as-is from employees in line with our community guidelines

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Company Profile