Where technical understanding meets customer connection—driving satisfaction from driveway to delivery.
Where technical understanding meets customer connection—driving satisfaction from driveway to delivery.
14d ago
14d ago
National Capital Motors
(22 reviews)
Company Profile
Company overview
Website
Industry
Vehicle Services & Repair
Primary location
ACT, Australia
For more than 30 years the friendly staff at National Capital Motors have been selling and servicing new and used vehicles in Canberra and the surrounding region.Our state of the art modern showroom and large display areas allow customers to casually browse the great range of Toyota, Nissan, Mitsubishi, Suzuki, Hyundai and Kia vehicles.Our friendly staff are specialists who are proud of their association with Suzuki, and look forward to assisting you when searching for your new or used Passenger and Commercial vehicles.Source: This is an extract from the company's own website.
Jobs at National Capital Motors
Based on your search activityReviews overview
3.922 ratings in total
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What’s it like working at National Capital Motors?
AI summary of recent reviews
Employees appreciate that National Capital Motors is a family-owned business, which fosters a supportive environment where staff feel valued. The company culture is frequently praised for being friendly and collaborative, with strong teamwork amongst colleagues. Work/life balance is highlighted as a positive aspect, with flexible working arrangements and management support. Employees also value the job stability, noting the business has remained strong even during challenging periods. Career development opportunities are available with supportive management, and training is provided to help employees develop foundational skills.
However, there are some potential challenges, such as lengthy work hours common in the automotive retail industry, with staff working 55-57 hours per week. The workload can fluctuate significantly between quiet and busy periods, requiring adjustment during high-capacity times. Communication between departments could be improved to better manage customer expectations and delivery timeframes. Some employees have noted that management may have varying levels of experience, and facilities could benefit from upgrades.
Recent reviews
1.0
Parts team
Apr 2026Belconnen ACT 2617Less than 1 year in the role, former employee
interesting experience
The good thingsa lot of friendly faces!
The challengesTraining was abysmal, and a lot of longer hours with only JUST award wages
4.0
Sales Executive
Jan 2026Belconnen ACT 26173 to 4 years in the role, former employee
Excelent but can be better in terms of work life balance.
The good thingsGood Traning to be brillaint at basics of sales and growth in role.
The challengesWork life balance is hard.
5.0
Service Adviser
Nov 2025Tuggeranong ACT 2900Less than 1 year in the role, former employee
Glad to go to work, sad to leave.
The good thingsSupportive environment, small close knit team, good work life balance, great value (workload/pay), family owned business makes you feel that you matter.
The challengesThe communication between departments (Sales/Service/Pre-delivery) could improve so that customer expectations are met without over promising and under delivering results (time frames).
Limited career growth due to small family owned dealership.
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