6d ago
6d ago
National Storage
(65 reviews)
Company Profile
Company overview
Website
Industry
Facilities Management & Outsourced Services
Specialities
Self Storage, Customer Service, Sales
Company size
101-1,000
Primary location
Brisbane, Qld
Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating 270+ centres in Australia and New Zealand. The National Storage offering spans self-storage, business storage, records management, climate controlled wine storage, vehicle storage, vehicle and trailer hire, packaging, insurance and other value added services.In December 2013, National Storage listed on the Australian Securities Exchange (ASX) forming National Storage REIT (NSR), the first publicly listed independent, internally managed and fully integrated owner and operator of self-storage centres in Australia.
Jobs at National Storage
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Reviews overview
3.265 ratings in total
5
25
4
8
3
5
2
12
1
15
57%
55%
What’s it like working at National Storage?
AI summary of recent reviews
National Storage employees consistently highlight the supportive team environment and family-like atmosphere as key benefits of working at the company. The work-life balance is appreciated, with no Sunday work requirements, and many praise the comprehensive training provided. Employees also value having supportive direct managers who encourage their development and provide assistance when needed.
However, employees face some challenges, including the need to manage multiple responsibilities simultaneously while often working alone at centres. Technical aspects such as slow IT systems and maintenance issues can impact efficiency. Some employees note limited opportunities for advancement beyond store manager positions, and there are concerns about salary levels relative to the responsibilities involved.
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Recent reviews
1.0
Team Supervisor
Oct 2025Brisbane QLD 4000Less than 1 year in the role, current employee
Extremely unprofessional, harsh atmosphere
The good thingsThe product is true to the customers
The challengesTraining
Growth development
Culture
1.0
Centre Manager
Sep 2025Currumbin QLD 42234 to 5 years in the role, former employee
The first few years were okay but more 'yes' men/women were brought in and care was no longer given to customers. This made me not want to turn up for work.
The good thingsSome of the original staff who would think for themselves.
The challengesExtremely bad upper management. Area managers are incompetent and never supportive. Heads of the company have no care for their staff and pay as minimum wage as possible.
5.0
Store Consultant
Jun 2025Clayton VIC 3168Less than 1 year in the role, former employee
Easy work. Good people. A couple bad eggs but generally a great company.
The good thingsI did really enjoy my time here. Both in the work and the people around me. My colleagues, manager and area manager have all been fantastic and encourage a friendly working environment. The work isn't difficult, and the clients are mostly friendly.
The training is comprehensive and frequently being improved.
The challengesLike any environment, there are some difficult people and underlying dramas. Some managers, (not mine thankfully, she was a blessing), will shift blame onto their staff despite it clearly being either a managerial, training or process issue.
While most managers are knowledgeable, empathetic, and experienced, the few that aren't need to be more careful with treading on toes.
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