Company Profile

Company overview

Take your first step to small business success: stop in at your local Optus Business Centre and speak to one of our Business Specialists. They can help you choose the best mobile or broadband plan for your business, in your area.We're investing in our networks. In our staff. And in sustainability. At Optus, we’re invested in giving Australians choice and keeping you connected.Being an Optus customer means a mobile network that is getting stronger and reaching more Aussies, in more places every day, great value offers through our customers rewards program, and a growing range of entertainment options offering a variety of unique content and exclusive access.Source: This is an extract from the company's own website

Reviews overview

2.718 ratings in total

5

4

1

3

5

2

1

6

72%

Rate salary as high or average

39%

Employees recommend this employer to friends

What’s it like working at Optus Business Centre?

AI summary of recent reviews

Employees at Optus Business Centre appreciated the opportunities for career growth and ability to change roles, as well as the good work-life balance with a typical Monday to Friday schedule. They highlighted the supportive team environment and employee perks like discounts and events. However, there were some potential challenges, such as issues with management including poor communication and favouritism. Concerns around job security due to redundancies and offshoring were noted. Additionally, employees felt there were high workloads with a lot of pressure, and a lack of career progression paths and mentorship opportunities.

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Recent reviews

3.0

Service Desk Analyst

Sep 2022

9 to 10 years in the role, former employee

A very manageable job with a good work-life balance. Average pay, ability to progress in your career if you were driven. Constant pressure to perform under threat of redundancies that were conducted every 6 months, regular assessment and yearly reviews of performance.

The good thingsWork perks, ability to change roles and progress in the workplace. Good customer interactions. Understanding and accommodating management.

The challengesConstant waves of redundancies and changes of job roles without consulting staff affected. Training offshore teams who were going to ultimately take over your job role.

5.0

Digital Sales Consultant

Mar 2020

1 to 2 years in the role, former employee

A place that helps you grow.

The good thingsVery supportive team

The challengesProducts vs Prices. Ongoing competition to excel.

1.0

Principal

Mar 2020

All Australia

Pushing jelly uphill.

The good thingsPerks for phones and network.

The challengesBusiness development. Poor communication. Lack of strategy. High turnover. Poor management. No vision.

Ratings for Optus Business Centre are shared as-is from employees in line with our community guidelines

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