Company Profile

    Company overview

    Industry

    Banking & Credit
    ⁣People's Choice is one of Australia's largest and most successful credit unions. We’re a genuine, member-owned alternative to the major banks. People’s Choice empowers members with the right knowledge, tools and confidence to be financially fit and achieve their dreams. We’re not as ‘big’ as the big banks, but we still win the same awards. Canstar, Money, Mozo...all for our outstanding products.⠀⠀⠀⠀⠀A career at People’s Choice means being part of an inclusive and engaged organisation. It’s a place where people work better together to achieve and grow. We pride ourselves on being a leading employer who’ll help you reach your career goals in a supportive and dynamic working environment.

    Jobs at People's Choice Credit Union

    Based on your search activity

    at Heritage and People's Choice
    West Lakes, Adelaide SA
    Are you looking for a meaningful customer facing role with career pathways? At People First Bank, we can support you build a career in banking!
    Are you looking for a meaningful customer facing role with career pathways? At People First Bank, we can support you build a career in banking!
    classification: Banking & Financial ServicesBanking & Financial Services
    2d ago
    2d ago

    at Heritage and People's Choice
    North Lakes, Brisbane QLD
    We’re looking for a customer service professional to join us full-time as a Senior Member Experience Officer at our Heritage Bank, North Lakes Branch
    We’re looking for a customer service professional to join us full-time as a Senior Member Experience Officer at our Heritage Bank, North Lakes Branch
    classification: Banking & Financial ServicesBanking & Financial Services
    12d ago
    12d ago

    Reviews overview

    2.566 ratings in total
    5
    14
    4
    5
    3
    12
    2
    7
    1
    28
    88%
    Rate salary as high or average
    35%
    Employees recommend this employer to friends

    What’s it like working at People's Choice Credit Union?

    AI summary of recent reviews

    Employees at People's Choice Credit Union appreciate the supportive colleagues and the work/life balance offered, with flexibility to work from home. They also value the training and development opportunities available, allowing them to build their careers and develop new skills. Additionally, the organisation's focus on members and doing what is best for them is seen as a positive aspect.

    However, there are some potential challenges, such as issues with management, including lack of support, poor communication, and constantly changing priorities. Some employees feel there is a high workload and unrealistic expectations, particularly in terms of sales targets and performance metrics. There are also concerns about limited career progression opportunities, with some roles being contracted out externally. Furthermore, inadequate training and onboarding processes have been highlighted as an area for improvement.

    Is this AI summary useful?

    Recent reviews

    1.0
    Project Manager
    Feb 2025
    Brisbane QLD 4000Less than 1 year in the role, former employee
    The most disappointing role and experience i have ever had in my entire career.
    The good thingssome nice people around
    The challengesbad blame culture and rife turf wars/politics - play the game or be gone.
    2.0
    Member Sales and Service Consultant
    Dec 2024
    Adelaide SA 5000
    Don't do it, it's a trap!
    The good thingsCity location for call centre
    The challengesUnrealistic expectations, management, the KPI's make no sense, expected to persuade customers/members to purchase products they do not need.
    1.0
    Member Service Officer
    Oct 2024
    Adelaide SA 5000Less than 1 year in the role, former employee
    I've never left a review on seek before, but felt compelled to. They are the most unprofessional company I have ever worked for. They do not care about their staff or their members. The stuff that happens there is shocking and very disappointing.
    The good thingsMet some nice people during training, although they resigned also.
    The challengesManagement is appalling, no support in any form, unprofessional, no communication and do not align with their values. They are only focused on sales (even when not in a sales role).
    Ratings for People's Choice Credit Union are shared as-is from employees in line with our community guidelines
    Find out more about working at People's Choice Credit Union. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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