3d ago
3d ago
QBD Books
(42 reviews)Unclaimed
Company Profile
Company overview
Website
Industry
Specialty Retail
Primary location
30 Enterprise Street, Richlands, QLD 4077
Richlands, QLD 4077QBD (Queensland Book Depot) was started in the late 1890s by the Uniting Church as a retail business selling religious material. Over the many years leading up to the 1980s QBD developed into a major retailer in Queensland. By this time QBD had 50 stores across Queensland selling a large range of religious and general books, stationery plus specialising in student text books.QBD's commitment to customers has ensured an extremely strong following, offering the best loyalty program in the industry, massive savings off current titles and a well laid out shop that is always neat and tidy. Display presentation mixed with theme sales promotions is also very important.With QBD now buying book rights, reprinting, then right through to distribution and sales across all fifty-five outlets will always ensure plenty of books available at great prices.Source: this is an extract from the company’s own website
Jobs at QBD Books
Based on your search activity3d ago
3d ago
Reviews overview
2.942 ratings in total
5
7
4
9
3
8
2
10
1
8
81%
48%
What’s it like working at QBD Books?
AI summary of recent reviews
Employees at QBD Books appreciate working with books and enjoy discussing literature with like-minded colleagues and customers. The staff discount is valued by those passionate about reading, and many employees enjoy the customer interactions, particularly making book recommendations. Store-level teams are frequently praised as friendly and supportive, creating a positive working environment.
However, there are some potential challenges, including concerns about upper management and head office decision-making and support. Employees note that KPI expectations can be demanding, with pressure to meet multiple targets and upsell. Limited hours are a common concern for casual staff, and opportunities for career advancement appear restricted. Additionally, communication from head office regarding promotions and merchandising changes could be improved, and the role can be physically demanding with stock handling requirements.
Is this AI summary useful?
Recent reviews
2.0
Store Manager
Mar 2026Melbourne VIC 30001 to 2 years in the role, former employee
Find another bookstore company to work at
The good thingsWorking with books, casual staff
The challengesNo support from upper management. The unrealistic expectations they set on managers and not offering any support at all. All they care about is selling to the point where it takes away from the enjoyment of being a reader and working around books. They expect you to have customers as the number on priority but have an insane amount of operations daily to do which if you are not on top of they get annoyed, there is no balance. Upper management have no appreciate for the staff on a store level. I have never felt more stressed in my life than when I did working here
2.0
Bookseller
Mar 2026Erina NSW 2250Less than 1 year in the role, former employee
Not worth the effort
The good thingsLovely environment, lovely team, great customer interactions, great discounts, enjoyable day-to-day tasks and work flow
The challengesManagement was subpar, with little to no support for growth work wise. There were contradicting rules, and coaching was often all over the place. I trusted their authority and direction until I discovered they had slandered my work ethic in an important job reference, most of those sentiments being exaggerations or untruths. It was full of grammatical errors and unprofessional statements - unbecoming for any business, let alone a book store, in my opinion. Head office were unempathetic, and did nothing to compensate for the damage done despite the amount of evidence given. If you make an effort every shift to perform to the highest standard like I did, it will most likely go unnoticed. My advice: enjoy it as a side hustle, but don't trust them for anything else.`
2.0
Senior Bookseller
Jul 2025All Melbourne VIC11 to 12 years in the role, former employee
Nepotism is the name of the game
The good thingsWorking with books is honestly what kept me in the job for as long as I was.
The challengesHead office will never change. Prepare for 10+ KPI's most days. You can be a reliable staff member but you get nothing if you're not related or friends to someone higher up
Other companies in this industry
Find out more about working at QBD Books. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.