Employees appreciate the excellent staff discounts of up to 75% on automotive parts and products, as well as the opportunity to work with supportive colleagues in a team environment. Many enjoy building customer relationships and gaining valuable knowledge about the automotive industry. Casual employees particularly benefit from higher weekend pay rates, including time and a half on Saturdays and double time on Sundays.
However, there are some potential challenges to consider. Management support can vary between stores and regions, with some employees experiencing limited assistance from upper management. The base pay is at award wage levels, which some feel doesn't fully reflect the workload of managing both trade and retail operations. Some employees have experienced challenges with workplace culture and communication in certain stores. The workload can be demanding and requires good time management skills, whilst on-the-job training is the primary learning method. Additionally, stores may experience periods of being understaffed, which can impact workload distribution.