Employees at Queensland Fire and Rescue Service appreciate the teamwork and camaraderie among colleagues, describing them as a 'worldwide family' and 'great bunch of people'. Firefighters find their work meaningful, with the ability to make a difference and serve the community on many levels. The organisation provides ongoing training and skills development opportunities for employees. Additionally, employees indicate that the pay is good.
However, there are some potential challenges, such as the nature of the job involving shift work with long hours, which can make work-life balance difficult. Firefighters may encounter distressing scenes in the line of duty, although counselling support is available. Some employees have also noted political challenges within the organisation.