Employees at Regis consistently highlight the rewarding nature of working with residents, noting the opportunity to build meaningful relationships and provide person-centred care. Many staff appreciate the supportive team culture and camaraderie amongst colleagues, particularly within care teams. There are opportunities for professional development, with exposure to dementia care and aged care quality standards, and the physical environment is generally clean with moderate facilities for residents.
However, there are some potential challenges. Management support can be inconsistent, with some concerns about communication and responsiveness to staff needs. Like many aged care facilities, staffing levels can be stretched, which may impact available time for resident care. Some staff have noted that shift allocation can be inconsistent, and the role can be physically and emotionally demanding, particularly when caring for residents with complex needs, though team support helps staff develop resilience. Additionally, some employees have mentioned that organisational structure could benefit from improved corporate support and clearer budget transparency.