Richmind WA
(66 reviews)
Company Reviews
Working at Richmind WA
2.866 ratings in total
5
19
4
11
3
2
2
9
1
25
79%
45%
Work/Life balance
3.2(65 ratings)
Career development
2.8(65 ratings)
Benefits & perks
2.9(65 ratings)
Management
2.6(66 ratings)
Working environment
3.1(66 ratings)
Diversity & equal opportunity
3.5(65 ratings)
reviews
Showing 14 reviews for All Perth WA
See reviews from all locations
Sort by
most recent
5.0
Administration Role
Mar 2026All Perth WA5 to 6 years in the role, current employee
Fantastic place to work, would recommend to anyone looking for work in the community services space.
The good thingsFriendly , supportive staff, great support from mangers and head office
The challengesSystems not integrated for greater clarity and speed of communication
1.0
Anonymous
Dec 2025Perth WA 60004 to 5 years in the role, former employee
Values on paper but safety and inclusion poor in practice
The good thingsFrontline teams are genuinely kind, skilled, and committed. There are strong people across services who care about clients and each other
The challengesI am seriously concerned about the organisation’s direction. There appears to be a widening gap between stated values and day-to-day decisions. Staff who raise legitimate concerns relating to wellbeing, safety, workload, ethics or obligations are not consistently met with transparent responses or meaningful action. Concerns can be handled defensively, undermining trust. In the mental health sector, visible values drift and integrity concerns in leadership decision-making create predictable harm over time, including burnout, disengagement, loss of experience, increased risk, and reduced productivity and reputation. Performative inclusion language, and the gap between messaging and actions, is noticed by staff. Stronger accountability, commitment to ethics/ integrity and follow-through at senior levels are needed to rebuild safety and trust.
5 people found this helpful
Talent and Learning LeadThank you for sharing your feedback. We acknowledge your perspective, though we also stand by the work our teams do every day. Our frontline staff are highly skilled, committed, and genuinely care for the people we support.
We recognise that no organisation is perfect, and placements and roles require a balance between supporting staff, clients, and organisational priorities. We encourage staff to raise concerns through the appropriate channels so they can be addressed constructively. If you’d like to discuss your experience further, you’re welcome to contact us at [email protected]
30d+ ago
1.0
WHS Offier
Oct 2025Cannington WA 6107Less than 1 year in the role, former employee
Zero Accountability from Management
The good thingsUnfortunately, there are no genuine positives to note. A company that fails to uphold its own stated values leaves very little to appreciate. What is promised during onboarding bears no resemblance to the reality once you start.
The challengesThere is a complete lack of structure or support. No training plans, no regular check-ins, and zero accountability from management. When legitimate concerns are raised or constructive feedback is provided, rather than addressing the issues, leadership responds defensively — often by terminating the person who dared to speak up. It’s an environment that discourages initiative, honesty, and professional growth.
7 people found this helpful
Talent and Learning LeadThank you for taking the time to share your feedback. We acknowledge that your experience did not meet your expectations. At Richmind WA, we are proud of our teams who work hard every day to provide support, structure, and professional development opportunities for staff.
We recognise that the early period in a role, including probation, is designed to give both the employee and the organisation a chance to assess fit and support needs. During this time, we encourage staff to raise any concerns through the appropriate channels so they can be addressed constructively.
If you would like to discuss your experience further, you are welcome to contact us at [email protected]
30d+ ago
1.0
Human Resources Role
Sep 2025Cannington WA 61075 to 6 years in the role, former employee
I have serious concerns about the culture and accountability of this company.
The good thingsFriendly support workers
The challengesChallenges / what could be improved:
• Staff concerns: Richmond needs to ensure employee concerns are addressed seriously and promptly. In one instance, a staff member raising issues about management behavior faced negative consequences, while the concerns themselves were not initially investigated.
• Accountability: Management should be held responsible for their behaviour to prevent bias or retaliation against staff who speak up.
• Values in practice: While the company promotes certain values, there is a gap between stated principles and actual behavior, which undermines trust and morale.
• Professional culture: The company needs to foster a respectful and inclusive environment where employees feel safe to voice concerns without fear of punishment. This is a current issue they have.
5 people found this helpful
Talent and Learning LeadThank you for taking the time to share your feedback. We acknowledge that your experience didn’t meet your expectations. At Richmind WA, we are proud of our supportive and skilled frontline staff and the care they provide every day.
We take concerns seriously and encourage employees to raise them through the appropriate channels so they can be addressed constructively. We continue to focus on creating a safe, respectful, and professional environment for both staff and the people we support.
If you’d like to discuss your experience further, you’re welcome to contact us at [email protected]
30d+ ago
4.0
Recovery Support Worker
Mar 2025Kelmscott WA 61111 to 2 years in the role, current employee
I love working here because no matter which center you’re at, you always receive full support from the team. Everyone is welcoming, and the atmosphere is great to work in.
The good thingsI've grown both personally and professionally in a supportive, inclusive environment, which helps me better support people with mental health. I gain confidence and learn something new every day with my professional team.
The challengesYou get the opportunity to experience different services and learn how to support both residents and people in the community.
1 person found this helpful
Talent and Learning LeadThank you so much for sharing your experience! We’re thrilled to hear that you feel supported and welcomed across our residential services, and that you’re growing both personally and professionally. Our teams work hard to create a positive and inclusive environment, and it’s wonderful to see that reflected in your experience.
We appreciate your dedication to supporting people with mental health and your enthusiasm for learning across different services. Thank you for being part of the Richmind WA team!
30d+ ago
5.0
General Manager
Sep 2024Cannington WA 61073 to 4 years in the role, current employee
Furthered my career
The good thingsLots of support and growth opportunities
The challengesLimited funding from governing bodies means budgets can be tight
Talent and Learning LeadThank you for sharing your feedback! We’re delighted to hear that you’ve been able to further your career and take advantage of the support and growth opportunities at Richmind WA.
We’re aware that funding constraints can sometimes create challenges, and we truly appreciate our teams’ dedication and creativity in continuing to provide high-quality support despite these limitations. Thank you for your commitment and contributions!
30d+ ago
1.0
Recovery Support Worker
Aug 2024Perth WA 6000Less than 1 year in the role, former employee
Good work but toxic culture
The good thingsFront line work directly supporting people with their mental health
The challengesThis organisation does not put its people first! Don't be fooled by the positive reviews posted by existing staff trying to counterbalance their employee ratings! Do yourself a favour and read the negative reviews, they're a much more accurate representation of the organisation.
So much potential but such poor execution.
12 people found this helpful
5.0
Manager
Aug 2024All Perth WA1 to 2 years in the role, current employee
Growth and opportunity
The good thingsThere is a good level of investment in training and development and career pathways for internal staff.
The organisation values inclusion and diversity.
It is a positive time of change and growth for the organisation with lots of exciting initiatives under the current Strategic Plan.
There is support from leadership to try new things and invest in people.
The challengesIt is challenging work, but there are supports in place for staff.
1.0
Recovery Support Worker
Jul 2024All Perth WA1 to 2 years in the role, former employee
Disappointed by tokenism and lack of client centered care
The good thingsThe trainer is very good and informative with a clear passion for trauma informed care
The challengesManagement and inexperienced staff, lots of projection of bias onto clients
7 people found this helpful
4.0
Manager
May 2024Cannington WA 61075 to 6 years in the role, former employee
RW provided me with ample opportunities for professional growth and learning.I had the privilege of working alongside supportive colleagues who were dedicated to making a positive impact in our community.There does however seem to be a lack of accountability among some within the upper echelon of the organisation. Specific instances of this lack of accountability were evident in the handling of concerns raised about managerial behaviour, where action was promised but not effectively implemented.
The good thingsAmple opportunity for advancement within the organisation. Great place to work. Culturally diverse workforce.
The challengesJust the direct experience with the Manager.
1 person found this helpful
2.0
Recovery Support Worker
Jan 2024Cannington WA 61073 to 4 years in the role, current employee
Poorly managed despite great work, little incentive to remain
The good thingsThe majority of staff working face-to-face with mental health consumers do well
The challengesManagers and Executives seem to have neither mental health training or management experience leading to unrealistic expectations, and the office culture is largely ignorant of the on-the-ground community work.
8 people found this helpful
2.0
Recovery Support Worker
Jul 2023Kelmscott WA 61113 to 4 years in the role, former employee
Residents, Co-workers and Direct Managers made up for Upper Management
The good things- Team I worked with were extremely professional and supportive to each other.
- Work was rewarding and building rapport with long-term residents was positive.
- Skill development through my team was amazing, with peer support among the team being key.
The challenges- Management outside of the site often would affect service delivery through ignorance.
- Lack of support from wider organization outside of audits.
- Demands from other sites for staffing affecting service delivery.
12 people found this helpful
2.0
People and Culture
May 2023Perth WA 6000Less than 1 year in the role, former employee
They have good values and mission, however some people working there do not align with this.
The good thingsDiversity is encouraged and welcomed.
The challengesPoor senior management. Decisions are made from the top down, however there is no consideration for the employees that are actually doing the work and how these changes affect them.
17 people found this helpful
5.0
Recovery support worker
Apr 2017Perth WA 60003 to 4 years in the role, former employee
I started a soccer team with young homeless people and competed with other 8 teams and went to final where we were defeated by young team of aboriginal boys from Darwin. I formed another inclusive cricket team (boys & girls) which came third at the finals
The good thingsStaff development and education is fantastic. Richmond Fellowship WA turned me being professional worker and i feel like i am an university graduate. I was lucky to have worked for Richmond Fellowship because every organisation i work for, they look at me as an role model to their senior staff. I opportunity arise i am happy to work for this organisation again.
The challengesI have won awards when i was working for them through hard work and passion for working with disadvantaged people. Challenges were working with highly skilled people and everyone strive to be the best.