Employees at Sheraton appreciated the supportive and diverse colleagues they worked with, as well as the opportunities to learn new skills from one another. The brand reputation and benefits, such as staff meals, discounts, and room rates, were also seen as positive aspects of working at Sheraton.
However, there were several potential challenges mentioned, including issues with management, such as a lack of support, unfair treatment, and a focus on revenue over employee well-being. Employees also reported feeling overworked, with long hours and a heavy workload, particularly in certain roles. Additionally, some reviewers noted inadequate resources, such as a lack of equipment, personal protective equipment (PPE), and outdated facilities or systems. There were also concerns raised about limited training and opportunities for career growth or advancement within the company.