at International Hotel Services
Broadbeach, Gold Coast QLD
Join our hotel housekeeping team! Training & career growth offered.
Join our hotel housekeeping team! Training & career growth offered.
2d ago
2d ago
International Hotel Services
(16 reviews)
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Specialities
Hotel and serviced accommodation cleaning, Housekeeping, Guest Support Services
Company size
11-50
Primary location
19-25 Marsden Street Camperdown NSW 2050
With over 25 years of specialised experience in hospitality, we are Australia’s go-to partner for hotel and serviced accommodation cleaning, housekeeping, and guest support services.Founded as a dedicated division of the Bayton Group, IHS operates nationally, providing discreet, professional, and fully trained teams who work seamlessly within guest-sensitive environments. Our tailored services are backed by ISO-certified systems and our exclusive ClearSight platform, giving clients real-time visibility, quality assurance, and compliance peace of mind.
Jobs at International Hotel Services
Based on your search activityOversee daily operations, maintaining standards for guest rooms, suites, and public areas according to hotel expectations.
Oversee daily operations, maintaining standards for guest rooms, suites, and public areas according to hotel expectations.
2d ago
2d ago
Our mission statement
IHS will conduct it's business in a manner that will provide the maximum benefit to guests, employees and the Australian public.We will strive to satisfy these diverse interests and will provide outcomes of the highest possible mutual benefit.
Reviews overview
4.816 ratings in total
5
14
4
1
3
0
2
1
1
0
88%
94%
What’s it like working at International Hotel Services?
AI summary of recent reviews
Employees appreciate the supportive team culture at International Hotel Services, with colleagues working together effectively and genuinely helping one another succeed. The opportunities for career growth are valued, with genuine space to progress and take on new challenges over time. Supportive management provides guidance, recognition, and confidence-building, whilst improved systems and technology have modernised the business. Additionally, training and resources are available to help employees develop their roles and deliver quality service.
However, there are some potential challenges, such as recruiting and retaining staff, particularly in housekeeping roles. Adapting to frequent changes in priorities, tasks, and technology can be demanding and requires additional time to work through. Communication between teams and timely updates about sudden changes could be improved, and balancing quality with timing whilst managing guest complaints and meeting expectations can be challenging at times.
Is this AI summary useful?
Recent reviews
5.0
Assistant Site Manager
Mar 2026All Gold Coast QLD7 to 8 years in the role, current employee
A business looking after its people and customers.
The good thingsOver the past year the level of support, personal development, teamwork, and new systems and technology that help us do a better job has shifted for the better. I feel we are now a business that is looking forward to the future.
The challengesThe speed of change is not for everyone. Things we accepted in the past have stopped or changed in my view for the better, though not all of my team agree and it takes extra time to work through things and explain.
5.0
Site Manager
Mar 2026All Sydney NSWLess than 1 year in the role, current employee
A positive experience where we work together to get things done
The good thingsTeamwork, training, support. We work together and with our other teams to make sure the jobs get done.
The challengesKeeping more staff for longer periods so cutting down interviews and training
5.0
supervisior
Feb 2026Broadbeach QLD 4218Less than 1 year in the role, current employee
“Rewarding role with great teamwork and growth.”
The good thingsWhat I’ve enjoyed most is the supportive team culture at IHS. Everyone works together, communicates well, and genuinely wants to help one another succeed. I also appreciate the clear expectations, consistent guidance, and the professional yet friendly environment that makes each day feel rewarding.
The challengesManaging sudden changes without timely communication.
Other companies in this industry
Find out more about working at International Hotel Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.