Employees at Surge Fitness appreciate the amazing team, particularly at the Wanneroo location, and the good facilities on offer. The culture is praised, with one reviewer describing it as the best of any gym they have worked in. Working in sport and fitness with clients dedicated to improving themselves is also a positive.
However, as is common in the fitness industry, the environment can be competitive and requires hard work. There were some concerns raised about unfriendly management at times and the potential for personal trainers being subcontractors rather than employees leading to being taken advantage of professionally. During one reviewer's time there was a lot of organisational change happening which they found challenging. The variability in clients was also mentioned as a potential challenge of the role.