Employees appreciate the friendly and supportive colleagues at Sydney Water, along with above-average salary and benefits and good job security. The 9-day fortnight with regular RDOs and flexible work arrangements are valued benefits. The training team is highly regarded, providing extensive programmes to help employees learn systems and processes.
However, there are some potential challenges, including varied management styles with some experiencing micromanagement and others minimal support, along with frequent manager changes. Career progression opportunities can be limited, often requiring senior staff departures. Whilst flexibility exists, work/life balance can be affected by overtime and uneven workload distribution. The workplace culture has room for improvement, particularly around resistance to change and siloed working. Communication between senior management and operational teams could be strengthened, and the onboarding process for new starters could be enhanced with more structured support.