Taking Shape stands out for its positive company culture and supportive work environment, where employees feel valued and appreciated. Staff particularly enjoy the rewarding nature of helping customers feel confident, and benefit from excellent training programmes and staff incentives. The company is praised for its supportive management style and inclusive atmosphere, from store level through to Head Office.
Areas for improvement include some physical aspects of the stores, such as storage facilities and flooring that can impact staff comfort. Some employees note challenges with variable working hours during quiet periods, and there can be a learning curve when it comes to managing multiple systems, particularly for those working limited shifts.