Employees at TasWater appreciate their supportive and dedicated colleagues who work well together and are willing to help one another. The competitive remuneration packages are above average for Tasmania, and many value the work/life balance and flexibility available in certain departments. Employees also find the work meaningful, as it directly impacts the broader Tasmanian community through essential water and wastewater services.
However, there are some potential challenges, including inconsistent leadership and management across different levels, with some employees experiencing difficulties in communication, decision-making, and support. Frequent restructuring and organisational change has led to some uncertainty and change fatigue amongst staff. Additionally, high call volumes and staffing levels, particularly in customer service roles, can create pressure in meeting expectations. Some employees have also noted cultural challenges and communication gaps between different organisational levels, with concerns not always being addressed as promptly as desired.