UBank
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    UBank
    (16 reviews)
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    Company Profile

    Company overview

    Website

    UBank

    Industry

    Banking & Credit

    Company size

    101-1,000

    Primary location

    Australia
    We’re just the bank you need.We believe that happiness is more important than money. That satisfaction can come from less, not just more. So we’ve removed the unnecessary extras. Our aim is to be just the bank you need, plain and simple.Since 2007, our focus has been taking care of our customers and our community with knowledgeable, honest support and convenient, easy-to-use banking products.Source: this is an extract from the company's own website

    Jobs at UBank

    Based on your search activity

    Junior Security Analyst X 2

    at ubank
    Bondi, Sydney NSW
    The Junior Security Analyst will support the Ubank Security Operations function by monitoring, analysing, and triaging security events across...
    The Junior Security Analyst will support the Ubank Security Operations function by monitoring, analysing, and triaging security events across...
    classification: Information & Communication TechnologyInformation & Communication Technology
    1d ago
    1d ago

    Digital Services Analyst

    at ubank
    Bondi, Sydney NSW
    The Why:As part of our IT Operations team and reporting to Digital Services Manager & Workplace Manager, you will be responsible for providing...
    The Why:As part of our IT Operations team and reporting to Digital Services Manager & Workplace Manager, you will be responsible for providing...
    classification: Information & Communication TechnologyInformation & Communication Technology
    29d ago
    29d ago

    Reviews overview

    3.016 ratings in total
    5
    4
    4
    3
    3
    2
    2
    3
    1
    4
    88%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at UBank?

    AI summary of recent reviews

    UBank demonstrates strengths in fostering diversity and inclusion, with employees particularly appreciating the opportunities available for people from various backgrounds. The company offers training and development opportunities across different areas, and many employees value their collaborative relationships with colleagues.

    However, employees note that management styles and approaches can be inconsistent across the organisation, which impacts team experiences. The workload and KPI expectations can be demanding, especially in customer service roles, and frequent restructures can affect job security and clarity of direction.

    Is this AI summary useful?

    Recent reviews

    1.0
    Senior Data Scientist
    Feb 2026
    Sydney NSW 2000Less than 1 year in the role, former employee
    Would Give 0 Stars — Extremely Negative Experience
    The good thingsI cannot remember good things
    The challengesThe culture felt toxic, and I often experienced what felt like unfair treatment and discriminatory behaviour. Management support for senior staff was weak, direction was unclear, and leadership lacked the capability to create a healthy environment. Workloads were high, pay didn’t match expectations, and the overall atmosphere was stressful and draining. Based on my experience, I would not recommend working here.
    1.0
    Customer Service Representative
    Dec 2025
    Sydney NSW 20002 to 3 years in the role, former employee
    Never again will I work for UBank
    The good thingsIt was really good at the start but that changed very quickly
    The challengesEverything the expectation of calls and KPI”s were very high, no support from peers. You get no opportunities unless you’re in the clique. And expect to get horrible customers
    1.0
    project
    May 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Chaotic, unprofessional mess.
    The good thingsThere are some good people scattered around
    The challengesIncompetent, unprofessional management, blame culture, lack of understanding of the basics of prioritisation and delivery. Large portion of staff with very poor attitudes. A number of execs have been promoted way too young and are out of their depth, this flows down negatively to staff.
    Ratings for UBank are shared as-is from employees in line with our community guidelines
    See all reviews
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.