Certificate II in Retail Services

SIR20216TAFE NSW (RTO 90003)
Institution rating
From 4 monthsfull-time(part-time available)
Study mode
Next start date
Contact provider for next start date

Why study this course

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Career Insights from SEEK

Roles related to this course: Cashier, Checkout Operator, Service Assistant, Crew Member, and 3 more.

Where is this course offered?

Available campuses

  • Armidale
  • Bankstown
  • Bathurst
  • Blacktown
  • Boggabilla
  • Bourke Connected Learning Centre

The course duration and available study modes can vary depending on the campus.

Visit TAFE NSW's website to find out more about your study options.

Career Insights

Explore roles related to this industry:

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What are students saying?

Certificate II in Retail Services
(2 reviews)

Published Aug 2018
Certificate II in Retail ServicesTAFE NSW
Graduation date2015
Study modeOn-campus
Student review
Was a good decision to attend this cours , it helps me to find a job.
Published May 2018
Certificate II in Retail ServicesTAFE NSW
Graduation date2016
Study modeOn-campus
Student review
It was good to get a feel for a retail job and acquire training regarding all aspects of the job. I also got to do work experience at the end of the course as well which was good experience.

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Certificate II in Retail Services