TAFE Queensland

Certificate II in Retail Services

SIR20216TAFE Queensland (RTO 0275)
Institution rating
4.4
Duration
30 weekspart-time
Study mode
On-campus
Next start date
Anytime

Why study this course

  • Prepare for entry level roles in the retail industry.
  • Learn to engage customers and advise on products and services.
  • Put theory into practice and gain hands-on experience in merchandising and maintaining a store.

Career Insights from SEEK

Roles related to this course: Cashier, Checkout Operator, Service Assistant, Crew Member, and 3 more.

Where is this course offered?

Available campuses

  • Bowen
  • Burdekin
  • Cairns
  • Charters Towers
  • Ingham
  • Innisfail

The course duration and available study modes can vary depending on the campus.

Visit TAFE Queensland's website to find out more about your study options.

Career Insights

Explore roles related to this industry:

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Student ratings of TAFE Queensland courses

TAFE Queensland
4.4
(761 reviews)
*Combined student rating of this institution's courses
5434
4249
358
210
110

Percentage of students that felt this course had a positive impact on their career
87%
Percentage of students that would recommend this course to a friend, relative or colleague
92%

Current and industry-relevant content
4.5
Course content compared to what was expected
4.5
Balance between theory and practical work
4.4
Quality of teachers and academic support
4.5
Ability to balance study with your other commitments
4.5
Assistance to help you find a job
3.5
Quality of online study portal
4.1
Transparency of course fees
4.4

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Certificate II in Retail Services