Field Service Technician
Service and repair systems, appliances and heavy equipment.
Job opportunities
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Jobs on SEEK right now
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Projected job growth in 5 years
Salary
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Typical salary
Job satisfaction
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What's it like to be a Field Service Technician?
Field Service Technicians are mobile repair and service providers. They often work with products that can’t be easily transported because of their size or interconnectivity with other systems. Field Service Technicians often service home-based equipment, such as appliances, televisions, security systems, air conditioners and computers. They also sometimes work on heavy equipment, such as farm equipment, diesel engines, factory machines and computer networks.
Tasks and duties
- Meet with clients to understand what kind of service they require.
- Prepare quotes, invoices and receipts.
- Record service notes.
- Develop and maintain technical knowledge of products and equipment.
- Keep up with industry trends, and new products or services.
- Find opportunities to upsell and cross-sell.
- Acquire new clients.
- Order and install new parts.
- Collaborate with technical specialists when necessary.
Salary lookup
What can I earn as a Field Service Technician?
Find out the average salary for a Field Service Technician across Australia
Latest Field Service Technician jobs on SEEK
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How to become a Field Service Technician
The qualification required to work as a Service Technician will depend on the industry or type of equipment you’ll be working with. It may be advisable to gain a trade qualification in the field in which you intend to work.
- If you’re interested in heating and cooling, consider a Certificate III in Air-conditioning and Refrigeration (UEE32211).
- If you’re interested in electrical servicing, you’ll need to complete a Certificate III in Electrotechnology Electrician (UEE30811).
- You could also consider mechanical engineering. You’ll need to complete a Certificate III in Engineering - Mechanical Trade (MEM30205).
Explore related qualifications
SEEK users who have worked as a Field Service Technician have studied these qualifications.
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Certificate III in Air-conditioning and Refrigeration
This certificate gives you the skills to select, install, test, repair and maintain refrigeration systems and equipment.
Certificate III in Engineering - Mechanical Trade
This qualification will prepare you for a role as an Engineering Tradesperson in the metal, engineering and manufacturing industries.
Certificate III in Electrotechnology Electrician
This certificate gives you the skills to maintain and repair electrical systems. It also includes the requirements for an Electrician's licence.
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HydraulicsField ServiceFault FindingAutomotive ElectricalDrivers LicenceCustomer ServicePneumaticsRestricted Electrical LicenceAutonomyElectrical TradeSkills listed in your SEEK Profile
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Is Field Service Technician the right role for me?
Working hours for Field Service Technicians
Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
Job market trends for Field Service Technicians
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Source: SEEK job ads and SEEK Role Reviews
Latest Field Service Technician reviews
Latest reviews from 27 Field Service Technicians surveyed on SEEK
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Negative
Field tech is. Tough job as you will do all your skills, knowledge and technics, time management and safety ...
Reviewer's Qualification
Certificate III in Heavy Commercial Vehicle Mechanical Technology
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
All around
The good things
Travel everywhere and look most beautiful place, Own schedule and time, but not excess on the target, overtime and always happy to the job you love,,
The challenges
Time booking schedule, limited space or access specially at the heart of city ,weather, and traffic,
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Being a Diesel fitter is challenging but i wouldn't have it any other way
Reviewer's Qualification
Certificate III in Automotive (Mechanical - Diesel Fitter)
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Diesel technician
The good things
The good things about being a field service diesel technician is that i get to see alot of new places and work on a wide range of machines from mini excavators all the way up to some of the biggest mi...
The challenges
Challenges are working in the winter time. From snow to mud and everything in between. But its not so bad as it all washes off in the shower.
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Source: SEEK Role Reviews
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