Field Service Technician
What's it like to be a Field Service Technician?
Field Service Technicians are mobile repair and service providers. They often work with products that can’t be easily transported because of their size or interconnectivity with other systems. Field Service Technicians often service home-based equipment, such as appliances, televisions, security systems, air conditioners and computers. They also sometimes work on heavy equipment, such as farm equipment, diesel engines, factory machines and computer networks.
Tasks and duties
- Meet with clients to understand what kind of service they require.
- Prepare quotes, invoices and receipts.
- Record service notes.
- Develop and maintain technical knowledge of products and equipment.
- Keep up with industry trends, and new products or services.
- Find opportunities to upsell and cross-sell.
- Acquire new clients.
- Order and install new parts.
- Collaborate with technical specialists when necessary.
What can I earn as a Field Service Technician?
Find out the average salary for a Field Service Technician across Australia
Latest Field Service Technician jobs on SEEK
How to become a Field Service Technician
- If you’re interested in heating and cooling, consider a Certificate III in Air-conditioning and Refrigeration (UEE32211).
- If you’re interested in electrical servicing, you’ll need to complete a Certificate III in Electrotechnology Electrician (UEE30811).
- You could also consider mechanical engineering. You’ll need to complete a Certificate III in Engineering - Mechanical Trade (MEM30205).
Explore related qualifications
SEEK users who have worked as a Field Service Technician have studied these qualifications.
Certificate III in Air-conditioning and Refrigeration
This certificate gives you the skills to select, install, test, repair and maintain refrigeration systems and equipment.
Certificate III in Engineering - Mechanical Trade
This qualification will prepare you for a role as an Engineering Tradesperson in the metal, engineering and manufacturing industries.
Certificate III in Electrotechnology Electrician
This certificate gives you the skills to maintain and repair electrical systems. It also includes the requirements for an Electrician's licence.