IT Support Technician
Monitor, maintain and provide technical assistance for IT systems.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be an IT Support Technician?
- How to become an IT Support Technician
- Latest IT Support Technician jobs
- Top skills and experience for IT Support Technicians
- Is IT Support Technician the right role for you?
- IT Support Technician role reviews
What's it like to be an IT Support Technician?
IT Support Technicians work within an organisation’s IT team, where their role is to monitor, maintain and provide technical assistance for IT systems.
Tasks and duties
- Technical user support.
- Assessing issues and prioritising accordingly.
- Network administration.
- Hardware and software installation.
How to become an IT Support Technician
To work as an IT Support Technician in Australia, you will generally be expected to have a VET or undergraduate qualification in IT or relevant experience and industry certifications.
- Complete a qualification in information technology, or information technology support, such a Diploma of Information Technology (ICT50115) or a Bachelor of Information Technology. You’ll usually need a senior secondary school certificate or equivalent to gain entry.
- Consider obtaining practical, hands-on experience with a support technician certification, such as CompTIA A+.
Compare your salary
Find out how your salary compares with the average salary for IT Support Technicians.Latest IT Support Technician jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all IT Support Technician jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. IT Support Technician employers on SEEK are looking for job seekers with expertise in the following areas. Technical Support
IT Technical Support
Hardware
Troubleshooting
Microsoft Office 365
Microsoft Active Directory
Printers
Microsoft Windows
Helpdesk Support
Service Desk
Source: SEEK job ads and SEEK Profile data
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Latest IT Support Technician reviews
May 2021
IT support is good job interacting with different end users and resolving their issues
Reviewer's QualificationMaster of Information Technology
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationIT Support
The good thingsGood for Graduates looking for experience and to progress to higher roles
The challengesNeed to have good customer service and Ticket Management
Read more
Oct 2018
IT Support can be rewarding career choice
Reviewer's QualificationDiploma of Information Technology (Internetworking)
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationIT Support Officer
The good thingsI have worked numerous different support roles over the years. It's great being able to help people with their IT issues, whether that be over the phone, via email or in person. To really enjoy the ...
The challengesAnswering phones and dealing with angry clients can be stressful, as long as you can keep your cool under pressure you will be fine, it doesn't happen often. Shift work can be draining if you have ea...
Read more
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
