Career Advice
E.g. nurse, resume, interview, sales...
🔍
🔍

IT Technician

Provide technical support and IT expertise to computer users.

What's it like to be an IT Technician?

Information Technology (IT) Technicians are computer experts who provide IT support to users. They install and configure new software and hardware, respond to support requests and ensure the optimal performance of computers through ongoing maintenance.

IT Technician

Tasks and duties

  • Responding to incoming requests for support.
  • Determining software or hardware solutions to problems.
  • Ensuring correct and efficient use of software and hardware.
  • Communicating with customers in person, over the phone and via email.
  • Downloading, installing and configuring new software and performing software updates.
  • Installing, repairing and maintaining hardware and peripheral equipment such as monitors, routers and modems.
  • Providing ongoing coaching and tuition to users.
  • Maintaining records of actions taken.
Read less

Information Technology Technicians enjoy working with computers and interacting with members of the general public. They may lead a team of technicians, depending on the size of the organisation in which they work. They work in the IT department of organisations in a broad range of industries including professional and technical services, financial services, public administration and education.

What can I earn as an IT Technician?

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT
IT Technician roles in AUS were typically advertised between $50k and $65k over the last 3 months.
loading
Did you find this helpful?
🙂
😐
😦

Latest IT Technician jobs on SEEK

Next
info
Source: Full time annual package based on job ad data.

How to become an IT Technician


SEEK Learning
It is possible to work as an Information Technology Technician without formal qualifications; however, most employers prefer candidates with qualifications in information technology.

  1. Complete a qualification in Information Technology. This could be the Diploma of Information Technology (ICT50118) or a Bachelor of Information Technology.
  2. Join the Australian Computer Society (ACS) while studying.
  3. Upon graduation, attain your ACS certification and undergo ongoing CPD.

Explore related qualifications

SEEK users who have worked as an IT Technician have studied these qualifications.

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Diploma of Information Technology

This VET diploma gives you the general ICT knowledge required in order to provide ICT support in small-to-medium enterprises.

Compare institutions
Diploma of Information Technology provider logo
Diploma of Information Technology provider logo
Diploma of Information Technology provider logo
Diploma of Information Technology provider logo

Bachelor of Information Technology

This degree gives you a grounding in a range of information technology areas and may allow you to specialise in an area of interest.

Compare institutions
Bachelor of Information Technology provider logo
Bachelor of Information Technology provider logo
Bachelor of Information Technology provider logo
Bachelor of Information Technology provider logo

Bachelor of Science

Develop broad skills in science to prepare for opportunities in a range of industries with this qualification.

Compare institutions
Bachelor of Science provider logo
Bachelor of Science provider logo
Bachelor of Science provider logo
Bachelor of Science provider logo
Powered bySEEK Learning

Skills and experience employers are looking for

Hi there, have any of these? Add your skills directly to your SEEK Profile.


Skills listed in your SEEK Profile


Based on your skills, here are some roles to explore

Roles where your skills are commonly valued by employers.
Sign in and add skills to your SEEK Profile, to see roles that match your skill-set
Did you find this helpful?
🙂
😐
😦
info
Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand IT Technician skills

Is IT Technician the right role for me?


Job market trends for IT Technicians
All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

IT Technician jobs on SEEK
231
Jobs on SEEK right now
Source: SEEK
info
Source: SEEK job ads and SEEK Role Reviews

Latest IT Technician reviews

Latest reviews from 12 IT Technicians surveyed on SEEK
All
Positive
Negative
May 2021
Primary schools tech support is rewarding personally, though sadly, not financially.
Reviewer's Qualification
Completed High School (Year 12)
Experience
5 – 9 years
Organisation size
Medium (20-199 employees)
Specialisation
Tech Service Desk
The good things
If you like to help people and make them feel heard and supported, this is the perfect job. It also rewards the ability to self manage and prioritise. No day is the same as the last and you need great...
The challenges
The ever-changing nature of this job means that what worked yesterday isn’t guaranteed to work next week. There’s often more emergencies than time to fix them so a positive attitude is a must to deal ...
Read more
May 2021
Technology is the answer to a better future.
Reviewer's Qualification
Bachelor of Computer Science
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Field service
The good things
You must have a compelling narrative to drive change through two-way communication and audience engagement approach as to build rapport and work with high degree of comfort with both large and small a...
The challenges
Things sometimes don't go as planned so be ready to contribute and share your skills, knowledge, and technologies to solve problems and complete required work which may involve working with teams of d...
Read more
info
Source: SEEK Role Reviews