1300 Smiles Dentists
    (55 reviews)

    Company Profile

    Company overview

    Industry

    Healthcare Services

    Specialities

    Dental, General Dental, Dentist

    Company size

    1,001-5,000

    Primary location

    Brisbane, Qld
    1300Smiles is part of the Abano Healthcare Network, the largest dental support organisation (DSO) across Australia and New Zealand. Our commitment to excellence extends to understanding the passion that drives the clinician partners in delivering exceptional patient experiences. Our core mission is to provide practices and clinician partners unwavering resources and support. We function as the dedicated team behind the scenes, ensuring that clinician partners can focus on what they do best—providing outstanding dental care.

    Our mission statement

    At 1300Smiles, by handling the intricacies of practice management, we empower clinician partners to fully immerse themselves in their role as dental experts. We take pride in being the behind-the-scenes team that enables clinicians to do what they do best. At 1300Smiles, we strive to create an environment where passion thrives and clinicians can focus wholeheartedly on delivering outstanding dental care.We function as the backbone, simplifying the lives of clinicians. Through a diverse team of experts in business operations, clinical support, legal affairs, finance, marketing, IT, and Human Resources, we orchestrate the seamless day-to-day functioning of the practice.

    Featured

    Dentist Abroad – Relocating to Australia or New Zealand
    We recognize that contemplating a move overseas is not just an exciting prospect but also entails a significant amount of work. Our dedicated Clinical Engagement Team is committed to making this transition smoother and hassle-free for you. We understand the importance of aligning your professional journey with your lifestyle choices.

    Gallery photos

    Reviews overview

    2.855 ratings in total
    5
    16
    4
    6
    3
    4
    2
    8
    1
    21
    64%
    Rate salary as high or average
    44%
    Employees recommend this employer to friends

    What’s it like working at 1300 Smiles Dentists?

    AI summary of recent reviews

    Employees at 1300 Smiles Dentists appreciated the friendly and supportive colleagues, as well as the flexible working hours and opportunities to learn new skills. However, there were several potential challenges mentioned, including issues with management such as poor planning, lack of support, and a focus on targets over patient care. Additionally, many reviewers indicated that practices were understaffed, leading to heavy workloads and difficulties providing adequate patient care. Some employees also noted outdated or insufficient equipment and resources, which could impact the quality of care provided.

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    Recent reviews

    2.0
    Receptionist
    Mar 2024
    Toowoomba & Darling Downs QLD1 to 2 years in the role, former employee
    If you care about people and doing a good job, don't do it. If you just want to get paid, go ahead.
    The good thingsFriendly dentists and a good team. Great patients.
    The challengesCompany only cares about targets and money, constantly pushing staff to their limits. Inefficient, erratic, unexperienced and irresponsible management throughout the company. They do not think ahead. They do not care about patients or staff. Changing rosters last minute. Not enough staff to run properly. Generally just getting the run around through corporate with no help provided and very limited career development. Adding task after task to the role with no additional assistance/staff. Including cleaning the entire building, toilets and all. Has potential to be better but very toxic management throughout company and constantly compared to other practices. "They don't have a cleaner" "They get everything done in X amount of time" "That should be enough staff" with no consideration for actual differences between practices and they will not provide detailed data on how those other practices achieve said results, E.g. do they have more staff or less patients.
    2.0
    Administration Officer
    Mar 2024
    Springfield Lakes QLD 4300
    Get in get out
    The good thingsIf you want the hours they have them. Cleaners for floors and bathrooms
    The challengesOld equipment, needs to be repaired. Approval has to go through the chain of command. Very clicky group. High staff turnover
    5.0
    Dental Assistant
    Nov 2023
    Rockhampton QLD 4700
    If you enjoy learning, many opportunities to learn, develop and grow. Opportunity to advance.
    The good thingsSupportive working environment, Open to learning new opportunities. Flexible working hours.
    The challengesNo challenges so far.
    Ratings for 1300 Smiles Dentists are shared as-is from employees in line with our community guidelines
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