Amazon Web Services
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    Amazon Web Services
    (24 reviews)
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    Company Reviews

    Working at Amazon Web Services

    3.024 ratings in total
    5
    8
    4
    4
    3
    0
    2
    5
    1
    7
    87%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(24 ratings)
    Career development
    3.4(24 ratings)
    Benefits & perks
    3.6(24 ratings)
    Management
    2.7(24 ratings)
    Working environment
    3.1(24 ratings)
    Diversity & equal opportunity
    3.6(24 ratings)
    Ratings for Amazon Web Services are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Cloud Architect
    Mar 2025
    Perth WA 6000Less than 1 year in the role, former employee
    Despite a rigorous interview process, the work environment is toxic, with poor management, lack of growth opportunities, and a culture that leaves employees feeling unsupported and undervalued.
    The good thingsAdvice to Management: Be transparent with prospective employees about the actual scope of work and available opportunities. Misleading new hires about project availability and career growth not only damages trust but also contributes to high turnover and dissatisfaction.
    The challengesEnv is isolating with poor onboarding, micromgmt, no room for open communication. Long-term employees are unwelcoming, making it difficult for new hires to settle in. New hires are misled about project availability, especially in Perth. constant pressure, no meaningful work, low compensation
    6 people found this helpful
    2.0
    Data Centre Engineering Technician
    Mar 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Get in, train up and take your new skills where you are valued
    The good thingsThe ability to learn quick, grow new skills and career progression
    The challengesCulture is poor, relentless workload and market level compensation isn’t carried through each year
    4 people found this helpful
    2.0
    Level 3 Data Centre Operations
    Mar 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Employee turnover was massive. Both people leaving and people being pushed out the door. Your entire mind is consumed by thoughts of your role 24/7 because of the communication apps they insist you install on your phone day one. Day 1 is a slogan there. Every day is day 1. It's right because every day you feel as unsure about your role and your job security within the company as Day 1. If you ever challenge the status quo or the managers, you will very quickly develop an in-depth understanding of the definition and mechanisms of gaslighting. Unionize? Hah. Don't say the U word on their systems.
    The good thingsPay is good for the expertise required to fulfil the basic task of replacing parts.
    The challengesManagers. They either were ignorant of Australian worker protection laws (except for diversity inclusion), or didn't care. Certainly A top down affect. Very little guidance from managers and senior techs. The type of people who work Data Centres have very low social skills (who then turn manager)
    4 people found this helpful
    1.0
    Senior Manager
    Apr 2024
    Melbourne VIC 30003 to 4 years in the role, current employee
    Worst place to work.
    The good thingsThe technology stack is great.
    The challengesToxic culture, micromanagement and job security.
    10 people found this helpful
    1.0
    Dceo
    Jan 2024
    Sydney NSW 20003 to 4 years in the role, former employee
    Worst company ever
    The good thingsThere is no good things
    The challengesIncompetent upper management who are constantly paranoid and have no trust in there own equipment
    10 people found this helpful
    1.0
    Engineer
    May 2023
    Melbourne VIC 3000
    Not as great as it seems
    The good thingsRenumeration package along with stocks and signing bonus is excellent compared to other companies in Australian market.
    The challengesVery toxic work environment - very bad for mental health and ultimately takes toll on physical wellbeing as well. Not an ideal workplace for engineers with families.
    10 people found this helpful
    2.0
    Data Centre Operations
    Jun 2022
    5 to 6 years in the role, current employee
    Average
    The good thingsLearning on the job. Salary and share package. Global IT company experience.
    The challengesManagement resist change from staff. Paranoia mentality. Process over practicality. Poor leadership towards staff and turnover rate result. Training and growth area facilitation is lacking. Churn and burn mentality
    12 people found this helpful
    1.0
    Data centre ops
    Jun 2020
    1 to 2 years in the role, former employee
    My skills wasn’t recognised
    The good thingsLearned a lot with Data Center operation.
    The challengesParanoia type of management
    10 people found this helpful
    5.0
    Cloud Engineer
    Mar 2020
    1 to 2 years in the role, current employee
    Time flies if you work here
    The good thingsOne of the best place to work, AWS doesn’t need introduction.
    The challengesSome of the technologies are too complicated and documentation are not easily available
    4 people found this helpful
    5.0
    Senior Cloud Operations Engineer
    Mar 2020
    best enterprise I've ever worked for
    The good thingsbenefits, work/life balance,understanding of management on life events.
    The challengesrequirement for promotions requires dedication, passion and work.
    1 person found this helpful
    4.0
    Still employed
    Jan 2020
    3 to 4 years in the role, current employee
    I love my job but there's no security at this point
    The good thingsAble to work from home where I get more accomplished for my customers and Amazon. I Enjoy the quietness, no distractions at all
    The challengesI'm still working at a Flex position, was advanced to a higher position with still no benefits and this is why Im in the market for a full time job with benefits. My hours after peak and holiday season are down to 50 hrs every 2 weeks
    2 people found this helpful
    1.0
    Global Edge Security Manager
    Nov 2019
    3 to 4 years in the role, former employee
    Exceptionally poor for a company that boasts it is the best place in the world to work
    The good thingsNone really, over than four years I worked there it was a pretty poor experience
    The challengesBeing in company that is run out of the USA. No attention or credibility is given to stafd
    8 people found this helpful
    5.0
    Data Centre Technician
    Sep 2019
    1 to 2 years in the role, former employee
    Its a great environment with loads of opportunities for people with drive and ambition
    The good thingsYou can go as far as you’re prepared to put in the effort for. You really do get recognised for your efforts and contributions
    The challengesWhen management want to implement change, they do so with haste, but if staff suggest change, management resist accepting it.
    1 person found this helpful
    1.0
    Solutions Architect
    Sep 2019
    Overall I am very disappointed for having taken up this opportunity and trying to leave asap.
    The good thingsthe company name and its reputation
    The challengesThe worst part of the whole process was the interview which lasted 6 months. I had to follow up endlessly and it appeared the HR staff were on contract as there was very little empathy for applicants.
    11 people found this helpful
    2.0
    Account Manager
    Oct 2018
    To be avoid working for AWS if you want to work for living and not the other way
    The good thingsPerks, Salary, brand, training
    The challengesWork life balance is the key challenges, managers think very highly of themselves as they believe to be above 95% of the global population in many fields ( in some cases not even there field of expertise ) and look down to people to the point of insolence.
    8 people found this helpful
    2.0
    Logistics
    Mar 2018
    Big mistake.
    The good thingsHalf decent pay. Inventory.
    The challengesClaustrophobic environment. Terrible people.
    7 people found this helpful
    4.0
    Security Official
    Nov 2017
    Less than 1 year in the role, former employee
    Great vibe in a friendly moden workplace.
    The good thingsAmazon is a great place to work for those dedicated to the task but whom also enjoy great staff benefits in a positive environment.
    The challengesManagements expectations can at times be out of touch with reality.
    1 person found this helpful
    5.0
    Cloud Support
    Nov 2017
    current employee
    Awesome people, awesome environment, awesome work!
    The good thingsEveryone is like a family despite the company being an international enterprise.
    The challengesSteep learning curve, driking from a fire hose.
    4.0
    Cloud Support Engineer
    Nov 2017
    1 to 2 years in the role, former employee
    Don't kill the culture with micro-management, please!
    The good thingsA chance to work on the cutting edge technology. Smart and helpful team mates.
    The challengesBureaucratic and frustrating at times. Lately, micro-management is becoming dominant vs autonomy. Some silly arguments such as \"No, you cannot be that good at this service, you have only worked for 6 months on it.\" can be demotivating.
    4 people found this helpful
    5.0
    Cloud Support Graduate
    Aug 2017
    Less than 1 year in the role, current employee
    Great company to work for without silly perks
    The good thingsIt's a great working environment which actively encourages learning and realising your full potential. Plus there is a great work life balance too!
    The challengesTakes awhile to get used to operating in a large company if you haven't done it before but is pretty great once you're set up
    5.0
    Cloud Support Engineer
    Apr 2017
    Sydney NSW 2000Less than 1 year in the role, current employee
    great start point
    The good thingsGreat Training program
    The challengesall smart people around
    5.0
    Corporate Receptionist
    Mar 2017
    3 to 4 years in the role, former employee
    Easy going, professional, corporate
    The good thingsGreat office environment, good facilities and friendly colleagues.
    The challengesNo real challenges about working for this company, they were very helpful and great to work for
    1 person found this helpful
    5.0
    Administrative Assistant
    Mar 2017
    Melbourne VIC 30043 to 4 years in the role, current employee
    the best working environment i have every had
    The good thingsAmazing atmosphere and culture with great work events throughout the year.
    The challengesvery fast paced and demanding but worth it
    4.0
    Cloud Support Team Lead
    Feb 2016
    1 to 2 years in the role, current employee
    The place to be for building your cloud experience
    The good thingsGreat place to learn new technologies, *THE* place for cloud computing experience (it is AWS after all)
    The challengesToo focussed on numbers
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