Employees at Ascend Health Group appreciate the positive work culture, which is described as flexible, empathetic, and valuing employee input. They commend the opportunities for learning and development, allowing them to upskill and prepare for future roles. The supportive environment provided by management, therapists, and team leaders is also highlighted, especially for those balancing work and study. The vision and drive of the company to change disability services in Australia is commended.
However, as a growing company, employees need to be adaptable to changes in processes and procedures. Support workers may experience isolation at times due to the nature of their role, but the company provides opportunities for team-building and support. Working with clients who exhibit challenging behaviours can be demanding, but Ascend Health Group offers consistent support to manage these situations.