(53 reviews)

Company Profile

Company overview

Website

Industry

Non-Profit Organisations

Specialities

Social & Community Participation, Support Coordination, Mental Health & Homelessness, Disability Employment Services, Short Term Accommodation & Respite, Training

Company size

1,001-5,000

Primary location

52 Alfred Street, Milsons Point, New South Wales

Breakthru, part of the Royal Rehab Group, is committed to empowering individuals to shape their futures. We provide tailored support recognising that everyone has unique needs and preferences.We prioritise customer choice and family involvement to customise our services. We are especially dedicated to supporting people with disabilities, long-term unemployment, mental health challenges, unmet educational goals, or homelessness in New South Wales, Victoria, and Queensland.We take pride in providing culturally sensitive support to various communities, including Aboriginal and Torres Strait Islander peoples, refugees, migrants, and diverse groups.

Jobs at breakthru

Based on your search activity

Expression Of Interest- Breakthru Inclusive Employment Australia Sydney Region

at Breakthru

Sydney NSW

We're inviting Expressions of Interest from passionate professionals to support the delivery of Inclusive Employment Australia (IEA)

classification: Community Services & DevelopmentCommunity Services & Development

4d ago

Expression Of Interest- Breakthru Inclusive Employment Australia Brisbane

at Breakthru

Fortitude Valley, Brisbane QLD

We're inviting Expressions of Interest from passionate professionals to support the delivery of Inclusive Employment Australia (IEA)

classification: Community Services & DevelopmentCommunity Services & Development

4d ago

Reviews overview

3.153 ratings in total

5

18

4

7

3

6

2

7

1

15

73%

Rate salary as high or average

47%

Employees recommend this employer to friends

What’s it like working at breakthru?

AI summary of recent reviews

Breakthru employees consistently praise the supportive team culture among colleagues, particularly at the frontline level. The organisation offers flexible working arrangements and many find the work with clients highly rewarding. Staff appreciate the opportunities for career development when they show initiative, and value the chance to make a meaningful difference in their community.

However, there are several areas identified for improvement. Staff members note that salaries are below industry standards, and there are concerns about leadership support and communication. The workload can be demanding with high caseloads and competing priorities. Additionally, operating within tight NDIS budgets and limited resources creates operational challenges for service delivery.

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Recent reviews

1.0

Worker

Jan 2026

Atherton QLD 4883Less than 1 year in the role, former employee

Underpaid, don’t value staff members

The good thingsThe building had aircon

The challengesToxic culture, underpaid staff. Don’t work here! They don’t value there employees

5.0

Regional Manager

Oct 2025

St Albans VIC 30211 to 2 years in the role, former employee

Amazing team culture and quality-based focus.

The good thingsAmazing team culture, always looking for collaboration opportunities and how best to support colleagues across the network! There is a great sense for quality within the team, supporting each other to do better and provide great services.

The challengesFunding challenges within the NDIS framework prove to be a challenge for operations, however Breakthru along with the support from the Royal Rehab Group is well positioned to navigate these obstacles in the years to come.

1.0

Disability Employment Consultant

Sep 2025

Sydney NSW 2000Less than 1 year in the role, current employee

Overall, the lack of respect, appreciation, and inclusivity has created a toxic culture that pushes people down instead of lifting them up.

The good things Nothing , no Mangment hard on staff they use you

The challengesWhat I don’t like about my workplace is the lack of inclusivity and respect. The environment feels as if only “Oz people” are truly valued, while others are treated as less important. This creates division instead of teamwork. Staff members are not respected or appreciated for the effort they put in. No matter how much work you do or how hard you try, it often goes unnoticed. There’s little recognition, which makes it hard to stay motivated. On top of that, managers can be very mean in the way they speak and act. Instead of supporting staff and encouraging them, they often come across as harsh and unkind. This affects morale and creates a toxic atmosphere. Overall, the workplace culture needs serious improvement in respect, appreciation, and fair treatment for everyone.

Ratings for breakthru are shared as-is from employees in line with our community guidelines

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