CareSouth offers several positive aspects for employees, including a supportive team environment that encourages authenticity and collaboration. Staff particularly value the opportunity to work with clients, carers, and families to create positive outcomes, and appreciate the regular education and training opportunities provided for professional development. The pay is also noted as being reasonable for the care sector.
Areas for improvement include addressing the high staff turnover rate among both managers and carers, which impacts the development of a stable environment. There are also opportunities to enhance workplace systems and procedures, including the Deputy rostering system, and strengthen the management structure to better support staff members.