Retail Team Member - Canberra Central
Retail Team Member - Canberra Central
1d ago
1d ago
City Beach
(241 reviews)
Company Profile
Company overview
Website
Industry
Fashion Retail & Department Stores
Specialities
Retail Consumer Products, Customer Service
Company size
1,001-5,000
Primary location
23, 239 George St, Brisbane QLD 4000
Meanjin, Yuggera/Jagera and Turrbal Country
Established in 1985, City Beach are now a leading youth fashion retailer in Australia with more than 65 stores, 300 brands and thousands of team members. From entry-level summer gigs to fulfilling career pathways, the possibilities are endless at City Beach.Our team members are at the core of our success. Whether you choose to be part of our Head Office in Brisbane CBD, our many retail stores across Australia, or our state-of-the-art Distribution Centre, you'll find an environment that encourages learning, growth, contribution, and constant challenges.Explore our Careers page to learn more about the opportunities at City Beach today: https://www.citybeach.com/au/careers-home.html
Jobs at City Beach
Based on your search activityExciting Retail Supervisor with exposure to Visual Merchandising opportunity at our Macarthur store!
Exciting Retail Supervisor with exposure to Visual Merchandising opportunity at our Macarthur store!
15h ago
15h ago
Featured
One of Australia's leading youth fashion retailers with benefits to suit all team members.
City Beach is a journey like no other, and a testament is the tenure of our teams. Our culture is strong, and our ambition is high. Team Members love our fun, energetic and supportive working environment.We appreciate the value in diversity, and are passionate about building an environment that respects individual differences.
Gallery photos
Reviews overview
2.8241 ratings in total
5
42
4
43
3
47
2
47
1
62
79%
44%
What’s it like working at City Beach?
AI summary of recent reviews
Employees appreciate the friendly and supportive colleagues at City Beach, with many forming lasting friendships through their work. The staff discount on clothing is valued and can be extended to family and friends. Additionally, pay is competitive, with store managers receiving above award salaries and access to an obtainable bonus scheme.
However, there are some potential challenges, including difficulties with regional managers and upper management, who can set high expectations with limited support and may not always be responsive to staff concerns. Training can be minimal, particularly for casual employees who may receive little onboarding. The workload and expectations can be demanding, with unrealistic targets and limited staffing resources. Rostering can be inconsistent, with shifts sometimes offered at short notice, and career development opportunities may be limited for those seeking advancement or full-time roles.
Is this AI summary useful?
Recent reviews
1.0
Store Manager
Apr 2026Cairns QLD 4870Less than 1 year in the role, former employee
I would not recommend working for this company to anyone I know. Was treated very poorly
The good thingsThe discount on clothes
The challengesImpossible team to work with.
2.0
Store Manager
Mar 2026Gladstone & Central QLD6 to 7 years in the role, former employee
They treated having a microwave in stores like the moon landing. Trust the reviews, save your sanity
The good thingsThe day to day is what you make of it. If you strive off chaos it can be a lot of fun, you don’t have a moment most days and when you do it’s usually quickly filled with a new directive or the training your staff should have had adequate coverage for in their first shift. However the company struggles to prioritise this. I enjoyed a lot of the people I worked with but most of those I started off with a decade ago have faced the same issues as I had and been shut down in the same manner. They had the brilliant idea of doing surveys but only seemed to action the items that didn’t hurt their already ample profit margins. I genuinely liked my first few years working here, when they invested in their teams and people.
The challenges1. Head office team members and directors need to spend a few days in store throughout the year to feel the pressure of the workload and expectations that they are putting on us. (Love to be a fly on the wall)
2. Stop spending money on “systems” and actually invest in your teams. It’s great that you can tell us how many sales we missed out on based on AI cameras, but any good manager could tell you we are missing the sales because the 14 year old we had to put on over the weekend to save wages, sent a customer away because the manager is to busy putting out fires, changing prices and running inventory, to be able to adequately train them.
3. Drop this if they want to leave, let them, for your solid managers. Instead listen to them and let them help you get ahead in the industry instead of falling behind. But also maybe don’t listen to the ones with multiple internal complaints against them.(or try to hire them again)
There’s more but I’ve hit a word limit.
4.0
Seasonal Staff
Mar 2026Robina QLD 4226Less than 1 year in the role, former employee
Laid back and great for a summer job.
The good thingsIts very easy and laid back, definetly better for someone who already has customer service experience.
The challengesI didn't really get trained so i mostly relied on my own judgement.
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